Vice President, Global Credit

THE TEAM YOU WILL BE JOINING:

• Global leader in creating unforgettable customer experiences through its innovative in-store media solutions.
• Cutting-edge services include music, messaging, digital signage, scent, and AV system solutions.
• Operating in 100+ countries with 500,000+ subscribers, reaching 150+ million consumers daily.
• Solutions cater to businesses of all sizes and create impactful experiences that drive customer loyalty and business growth.

• Direct impact: Your contributions directly influence the financial efficiency and growth of the client.
• Professional development: Work in an environment where you are encouraged to make an impact both on Oracle systems and financial management.
• Supportive culture: Join a team that is committed to each member’s success and to overcoming challenges together.

• Develop and execute a global credit control strategy to minimize risk and strengthen financial stability, while continuously refining credit policies and risk models to align with market dynamics and regulatory changes.
• Lead and mentor a global team of credit professionals, fostering a high-performance culture, continuous improvement, and cross-regional collaboration to support staff development and career progression.
• Establish and track key performance indicators (KPIs) for global credit operations, using data to identify trends, anticipate issues, and drive corrective actions to improve performance.
• Serve as the primary liaison between corporate finance, regional managers, and external stakeholders, ensuring clear communication and aligning credit control strategies with business goals.
• Ensure compliance with legal and regulatory credit control requirements across multiple jurisdictions, proactively adapting policies to evolving regulations.
• Oversee the preparation of detailed financial reports on credit exposure, delinquency rates, and key metrics, leveraging insights to inform senior management decisions and strategic direction.
• Develop and implement effective debt recovery strategies across diverse markets, optimizing collection processes and resolving disputes with innovative solutions to manage overdue accounts.
• Champion the adoption of advanced technologies like AI and machine learning in credit management, improving operational efficiency and driving global integration of new systems and tools.

• 10+ years of experience in global credit control, risk management, or related financial disciplines, with a proven track record of developing and executing credit strategies across multiple regions and markets
• Strong leadership experience managing and mentoring diverse, high-performing teams, with a demonstrated ability to drive cross-functional collaboration, foster continuous improvement, and develop talent for career progression.
• In-depth knowledge of global credit risk assessment models, credit policies, and industry best practices, with the ability to tailor strategies to changing market conditions and regulatory requirements.
• Experience establishing and tracking key performance indicators (KPIs) for credit operations, including the ability to analyze performance data, identify trends, and implement corrective actions to improve results.
• Strong understanding of international financial regulations and compliance requirements, with hands-on experience ensuring credit control activities adhere to legal standards in multiple jurisdictions.
• Demonstrated experience in preparing and presenting detailed financial reports on global credit exposure, delinquency rates, and key metrics to senior management and external stakeholders, using data to inform strategic decisions.
• Expertise in developing and implementing debt recovery strategies, optimizing collections processes, and resolving disputes across various international markets to improve overdue account management.
• Experience in leveraging advanced technologies such as AI, machine learning, or other credit management systems to improve operational efficiency, enhance data analytics, and streamline global credit operations.
• A customer-focused mindset with experience balancing the management of credit risk while nurturing and enhancing customer relationships in a global business environment.
• Experience in developing and executing contingency plans for financial crises or significant credit market changes, with a focus on safeguarding the organization’s financial stability.
• Strong financial acumen and experience managing departmental budgets, ensuring optimal resource allocation, cost efficiency, and effective use of credit management resources across regions.