THE TEAM YOU WILL BE JOINING:
WHAT THEY OFFER YOU:
WHERE THIS ROLE WILL SIT:
WHAT YOU WILL DO:
HOW YOU WILL QUALIFY:
#LI-HW1
#REMOTE
- PE-backed services company currently experiencing significant growth
- Proven leadership team fostering a cohesive, results-driven culture
- Organization is leading their industry by creating best-in-class service and experience
WHAT THEY OFFER YOU:
- Opportunity to be empowered to do it what it takes to "make it happen"
- Continued growth opportunities as the organization who provides professional development and internal growth
- Competitive compensation and opportunity to work with a world-class leadership team
WHERE THIS ROLE WILL SIT:
- Remote
WHAT YOU WILL DO:
- Administer and optimize ZenDesk, Zoho, and MaintainX to align with business needs.
- Configure, customize, and maintain workflows, automation, and integrations within these platforms
- Provide technical support and troubleshooting for system-related issues.
- Monitor system performance and ensure data integrity and security.
- Develop and maintain documentation and best practices for platform usage.
HOW YOU WILL QUALIFY:
- 3+ years of experience administering ZenDesk, Zoho, and/or MaintainX.
- Strong understanding of IT systems administration and SaaS platform management.
- Experience with workflow automation, API integrations, and reporting tools.
- Knowledge of SQL, scripting, or other relevant programming languages is a plus.
#LI-HW1
#REMOTE
