June 15, 2023

How Companies Can Use ChatGPT to Elevate Job Descriptions

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In January 2023, ChatGPT became the fastest-growing consumer application in history, with 100 million monthly active users. According to Similarweb, the application received 1.8 billion total visits in April 2023. It’s been used for everything from getting answers to diverse questions, to gaining inspiration for college coursework assignments.

ChatGPT is a natural language processing tool that uses artificial intelligence (AI) to produce content and converse with users through chatbot functionality. Users can ask questions, get advice, receive instructions and even create copy based on the instructions provided to the chatbot tool. ChatGPT uses machine learning technology to evolve content to be more accurate and effective, which means each day, the tool is becoming “smarter”.

One area with interesting potential for ChatGPT is recruiting and hiring. Human resources teams are exploring how to use ChatGPT for functions ranging from generating interesting interview questions, to creating frameworks for training and handbooks.

You can also use ChatGPT when writing and revising job descriptions. Below we will share tips on  how to use ChatGPT for job descriptions and how the tool can help your company improve its recruiting efforts.

How Can ChatGPT Be Used for Job Descriptions?

To use ChatGPT, visit chat.openai.com. Once you’ve signed up, you can then “Send a message” to the chatbot, which can be as generic as “UX designer job description”. Immediately, ChatGPT will begin typing a response to the message and will deliver a full answer within seconds.

Using the “UX designer job description” as an example, in May 2023, ChatGPT provided a response that included:

  • Position Overview: a three-sentence paragraph that explains what the UX (User Experience) designer is responsible for, what roles they’ll work with and how their expertise applies to the role.
  • Key Responsibilities: five key responsibilities with three bullets each detailing typical daily tasks in the role.
  • Qualifications and Skills: including formal education, software/technology knowledge and soft skills required for the position.

The response is keyword-driven and specific. The ChatGPT UX designer job description includes keywords such as “user research”, “information architecture”, “interaction design”, “usability testing”, “wireframes, prototypes and interactive mockups”, “HTML”, “CSS” and others.

For many job seekers (and recruiters), it would be difficult to discern the job description was written by technology. Recruiters and hirers can use ChatGPT content to streamline their hiring processes.

You can also use ChatGPT to conduct further actions with the job description it’s created. For example, you can first ask ChatGPT to create your desired job description. Then, you can message the chatbot to write a description of that job description that you can use to post on various channels. 

For example, you could ask ChatGPT to “write a summary to post on social media”. ChatGPT will then summarize the job description (and probably add some emojis) for a post you can share on sites like Facebook.

Tips for Using ChatGPT for Job Descriptions

The ChatGPT AI tool can be helpful when your business has open positions, or you’re creating a new job description from scratch. Keep in mind the following tips for creating job descriptions with ChatGPT.

1. Be Descriptive

In addition to typing in the job title and the words “job description” to get accurate content from ChatGPT, add other helpful keywords to your message. This will:

  • Ensure the job description contains the keywords that matter to you.
  • Enable the chatbot to deliver a more accurate description as it gathers data based on that search.

For example, if you’re looking for a chief marketing officer job description, you could add “at least 10 years of experience” to “chief marketing officer job description”. If you want a financial services manager to have experience with fintech tools, you can add those keywords to the query.

You can even copy and paste an existing job description with the words “improve this job description” into a message, and ChatGPT will revise the existing job description for one that should be more readable and engaging. The more context and information you provide the chatbot, the more robust results you’ll get from your query.

2. Edit the Job Description

ChatGPT developers are up-front about the tool’s limitations. For example, at the bottom of a “marketing manager job description” request, the tool states:

Note: This job description is a general outline of responsibilities and qualifications typically associated with the role of a Marketing Manager. Actual job duties may vary depending on the organization’s size, industry and specific requirements.

The bottom of the chatbot also presents the following warning: “ChatGPT may produce inaccurate information about people, places or facts.”

Never post a ChatGPT job description without editing it first. The tool’s far from perfect. Your team’s human touch may identify keywords that are missing or keywords that don’t  apply to the role.

You can use ChatGPT results as a starting point for an upcoming job description. Have related team members and hiring managers add edits and suggestions, so you can eliminate inaccuracies and improve the chatbot’s suggestion.

3. Add a Personal Touch

While it may be true that candidates, too, are using AI to help create job application content, job seekers may still be savvy enough to tell when a company is posting their own job description versus one that technology created. Today’s candidates are increasingly concerned with finding jobs at employers whose values align with their own. Employers could lose out on top candidates when job descriptions lack personality.

Enlist your top copywriter to give AI-created job descriptions a personal touch. If a candidate is seeing the same type of job description repeated among various companies, one that both states the skills required and reveals something about the employer’s values will stand out.

Again, edit the job description to ensure it’s both accurate and reflective of what makes your company unique. AI is a great starting point for a job description, but it’s up to you to make sure it conveys what type of candidate will best fit the role.

ChatGPT Can Help, But Shouldn’t Replace, Job Description Writing

ChatGPT can help your business improve job descriptions by giving you a better understanding of common keywords used in the industry and by providing you with a template for an effective job description. You can use it to get an accurate outline you fill in yourself, or source a full job description that you edit and add a personal touch to.

You can also use ChatGPT to enhance current job descriptions. If you’ve been posting the same content for years, you can use the tool to get ideas for how to refresh stale listings and improve them for today’s candidates.

Need help with recruiting? Contact the AccruePartners talent acquisition team for a free consultation on how we can help you. Call (704) 632-9955 or contact us online.

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