Web Publishing Specialist in Charlotte, North Carolina
Posted 07/22/22

THE TEAM YOU WILL BE JOINING:

  • Fortune 100 Financial Services Company
  • 100-year history of dedication to customer satisfaction, success and growth
  • Tremendous growth and new business strategy leading to the need for new talent
  • Significant investments in cutting-edge technology

WHAT THEY OFFER YOU:

  • Culture: Excellent work environment that fosters collaboration
  • Growth: Ability to make an impact on the direction of the organization
  • Opportunity: Gain hands-on experience working with cutting-edge technology
  • Stability: Recent financial performance of the company has reported record profits

WHY THIS ROLE IS IMPORTANT:

  • Publish content to our public-facing websites working in multiple content management systems, including Adobe Experience Manger (AEM), Oracle Web Center Sites (FatWire), SiteCore, and Adobe Campaign Manager (ACM)
  • Create page, site, XML and mobile experiences using a pre-defined component library that will evolve over time
  • Receive and fulfill requests for web content using multiple browser-based workflow tools, including Workfront, Aprimo, and SharePoint
  • Communicate frequently with internal clients from across lines of business and support areas to create desired web experiences and troubleshoot issues as needed
  • Manage multiple projects, multiple internal clients and multiple workflow environments simultaneously
  • Develop expertise in the user interfaces of all our web publishing systems, the different environments of each, what work is done in which environments, and how they interact
  • Maintain familiarity with IT Release calendar and associated outages and upgrades in order to communicate system availability to internal clients
  • Support the QA and testing of new templates, template changes and new functional elements released by IT Development partners
  • Create XML content for consumption within authenticated properties; facilitate testing with requestors and IT partners as needed
  • Engage Production Support team as needed to troubleshoot CMS contribution defects
  • Proactively expand knowledge of all contribution environments, asset types and usage, component functionality, site map & navigation, and enhancements to contribution environments as they are released
  • Work quickly, efficiently and accurately in a fast-paced environment, juggling multiple requests simultaneously that may be in different stages of workflow
  • Articulate to non-technical clients what our CMS does, and does not support, and provide suitable alternatives for non-CMS-supported requests
  • Build strong working relationship with partners in all areas of the enterprise, including Marketing, Product, Operations, Relationship Management, UX, IT and others
 

THE BACKGROUND THAT FITS:

  • One year of experience working in a web content management system (CMS).
  • Familiarity with template concepts and usage, creating web pages, workflow, and general asset administration
  • HTML, XML, CSS, and JavaScript experience
  • Base knowledge of digital marketing concepts
  • Strong attention to detail, 
  • Familiarity with Adobe AEM, FatWire, analytics tools and publishing A/B tests and personalized experiences preferred
  • Employee Type: Contract
  • Location: Charlotte, North Carolina
  • Category: Marketing
  • Date Posted: 07/22/22
Apply Today!
Apply Today!

Apply Today!

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