An entrepreneurial division of a Fortune 500 financial services firm focused on personal lending technology through digital processes.
Their financial technology offers financing options for practically any purpose with best-in-class customer satisfaction and a nationwide reach.
Purpose-driven and team-oriented environment with focuses on leveraging employee talents, cutting edge technology, and best practices and processes.
Organization that is recognized for being truly multicultural; diversity and feedback rich is in their DNA
WHAT THEY OFFER YOU:
Results driven organization that values accountability and continuous improvement
Opportunity to make an impact and add value for a startup with the resources and backing of a Fortune 500 enterprise
Ability to influence the development of new digital products and contribute to long-term strategy and growth
Excellent Company Benefits to include annual and long-term incentive plans, medical, dental, 401k and generous PTO policy
San Diego, CA – Hybrid 2 days in-office
Relocation assistance specific to this position will be offered for the right candidate
WHAT YOU WILL DO
Focus on building the digital experience from the ground up with the ability to architect all acquisition digital touchpoints and end-user interfacing internal systems to support the marketing /customer acquisition value stream.
Collect and analyze user behaviors and needs through qualitative and quantitative user research such as interviews, field studies, surveys, A/B testing, digital experience monitoring, and usability testing.
Participate in the creation of content strategy documents to design solutions to address critical user pain points and opportunities to increase efficiency.
Ability to solve complex business challenges through design thinking, owning, and leading the marketing acquisition digital user experience strategy, testing, and design.
Work with internal analysts and data science partners to evaluate target segments, visitor behaviors and task success, conducting competitive analyses of other websites within banking, fintech, and online experience leaders.
Brainstorm concepts, develop mockups and run usability studies, developing task flow, user storyboards, and other design documents to share vision with others.
Create navigation maps, flows, and diagrams to document design decisions.
Create wireframes for design and development teams.
Work hand-in-hand with UI designer and developers on project builds and product manager in UX ideation and innovation, ensuring work aligns with value stream priorities and meets value stream deadlines, priorities and cadences.
Support agile workflow with timely production and purposeful iteration to track usability goals and prepare reports for senior management.
HOW YOU ARE QUALIFIED:
Bachelor’s Degree (or equivalent experience) in information technology, visual design, interaction design or related disciplines.
5+ years of experience in UX or interaction design.
Ability to prototype in Axure, Invision, Adobe XD, or similar tools.
Advanced skills with Sketch, Photoshop, or other design tools.
Experience in UX research and ability to grow into end-to-end study execution.
Must include a portfolio showcasing your end-to-end design process