THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Works with internal stakeholders to fully understand their business problem and design solutions to meet their needs
- Gains understanding of the impact and importance of the underlying data and become an expert in its use
- Translate requirements and develop software architectures and designs to bring them to life
- Design and Create reporting, visualization, and self-service data analysis
- Codes, tests, debugs, documents, implements, and maintains custom developed applications.
- Collaborate proactively with functional users, analysts, and other team members to gather business requirements for reporting.
- Understand business requirements, determine implementation strategy, and translate into reports that conform to reporting best practices and standards.
- Troubleshoot and resolve technical issues. Debug, tune and optimize report performance.
- Responsible for working with any other BI members to maintain and apply coherent, optimized, integrated, and standardized processes and solutions.
- Reviews technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
- Collaborates with system analysts, engineers, and programmers to design systems and to determine project limitations and capabilities, performance requirements, systems performance standards, and interfaces.
- Identifies and documents all system constraints, implications, and consequences of various proposed system changes.
- Educates end users on system designs and functionalities through creation of training materials and conducting demos.
- Evaluates the efficiency and effectiveness of application operations and troubleshooting problems.
THE BACKGROUND THAT FITS
Required Skills:
- 2+ years’ experience maintaining and monitoring core production systems.
- 2+ years’ experience working with a mainframe or distributed batch platforms.
- Ability to explain and use joins, aggregations, pivots and windowed functions when writing queries preferred
- Ability to build and publish dashboards in Power BI, Tableau, Dynatrace, Splunk or another dashboard tool preferred
- Microsoft Excel, including charting, functions, and pivot tables experience preferred
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Install and maintain OS security patches on the operational system across all SDLC environments, which includes but is not limited to: Red Hat Linux, AIX & Core OS
- Integrate all required software and resolve all issues across various technologies and design require enterprise servers and provide back up support
- Develop an infrastructure to provide support to all business requirements and perform regular troubleshoot on system to resolve all issues
- Monitoring – Perform daily system monitoring, verifying integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs etc.
- Automation – Research, Innovate and recommend where possible, automating approaches for system administration tasks
- Strong trouble shooting skills, ability to debug OS, Hardware & Patching issues
- Strong Production support exposure in dealing with live issues, working under pressure, experience on high end and low latency servers
- Drives problems to root cause analysis through partnership with Application Development and engineers, ensuring knowledge is captured for future events
- High Availability – Possess working knowledge of Oracle RAC, Veritas Cluster (VCS) and HACMP
- Support experience on VERITAS Volume manager (VXVM), SAN/NAS related infra-structure, tools and utility
- Provides 24X7 on call support to restore failed core infrastructure components, utilizing support tools and vendor support
- Design and maintain all system tools for all scripts and automation processes and monitor all capacity planning
- Provides disaster recovery support by testing, reviewing, and supporting disaster recovery plans on a routine basis
THE BACKGROUND THAT FITS
Required Skills:
- 5+ years of experience as a UNIX system administrator managing servers in an enterprise environment consisting of 10,000 or more servers
- Previous experience as a system administrator installing, configuring and updating Linux, AIX, AWS, Public Cloud
- UNIX shell scripting, Ansible, or Python programming languages experience
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Leads the routinely performed analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications, and devices.
- Oversees the acquisition, installation, and any upgraded computer components and software and planning for service outages and other problems.
- Approves automation of routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement.
- Reviews domain solutions and executes changes in line with the implementation plan.
- Communicates project, operational, and strategy risks and opportunities to senior management, along with corrective action plans when required.
- Publishes metrics to qualify and quantify configuration success and ensures that configuration practices are following standards.
- Approves documentation as it relates to domain configuration, routing, processes, and service records.
- Ensures successful delivery on all project and operational commitments, including quality and timeliness metrics.
- Coaches, mentors, and delegates work to lower-level professionals.
THE BACKGROUND THAT FITS
Required Skills:
- 5+ years of previous experience
- Strong communication and interpersonal skills
- Previous experience with project management tools and techniques
- Strong attention to detail with the ability to manage multiple priorities
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Develop and implement change management plans and strategies for technology projects, ensuring stakeholder buy-in and adoption of changes
- Conduct impact assessments and risk analyses to identify potential challenges and roadblocks in technology projects
- Develop and deliver training and communication materials to educate stakeholders on changes and new technologies
- Develop and maintain strong working relationships with cross-functional teams, including IT, business leaders, and end-users
- Ensure that technology changes are aligned with organizational goals and objectives
- Facilitate change management activities, including workshops, focus groups, and stakeholder engagement sessions
- Track and report on change management progress and success metrics
- Evaluate the effectiveness of change management strategies and make recommendations for improvement
THE BACKGROUND THAT FITS
Required Skills:
- Bachelor’s degree in business, technology
- 3+ years of experience in technology change management
- Strong analytical and problem-solving skills
- Knowledge and understanding of change management principles and methodologies
- Previous experience with project management tools and techniques
- Certification in change management, project management, or related field preferred
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Develop and maintain a problem management process that is aligned with industry best practices and the organization’s goals and objectives.
- Work with IT teams to identify and analyze problems, and develop appropriate solutions to mitigate their impact on the business.
- Collaborate with stakeholders across the organization to ensure that problems are resolved in a timely and effective manner.
- Monitor the progress of problem resolution efforts and provide regular updates to stakeholders.
- Conduct post-incident reviews to identify root causes of problems and recommend process improvements to prevent recurrence.
- Establish and maintain relationships with external vendors and service providers to ensure that their products and services are integrated effectively into the organization’s IT infrastructure.
- Develop and deliver training programs to educate stakeholders on problem management processes and procedures.
- Collaborate with other IT teams to ensure that all aspects of the organization’s IT infrastructure are integrated effectively and efficiently.
THE BACKGROUND THAT FITS
Required Skills:
- Bachelor’s degree in computer science, information technology
- Experience in problem management, with a strong understanding of IT service management (ITSM) frameworks such as ITIL.
- Strong analytical and problem-solving skills, with the ability to think creatively and strategically.
- Knowledge and understanding of project management methodologies and tools.
- Previous experience with IT infrastructure technologies, including servers, networks, databases, and security systems.
- Certifications in ITSM, project management, or related fields are a plus.
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Develop and implement technical continuity plans and procedures to minimize downtime and ensure prompt resolution of technical issues
- Monitor and analyze critical systems and infrastructure to detect potential issues before they impact system availability
- Work with technical teams to identify and prioritize critical systems and infrastructure
- Collaborate with stakeholders to assess and manage technical risks
- Develop and maintain documentation of technical continuity plans, procedures, and processes
- Conduct periodic tests and exercises to validate technical continuity plans and procedures
- Conduct post-incident reviews to identify root causes and implement corrective actions to prevent recurrence
- Work with vendors and technical support teams to ensure timely resolution of technical issues
- Provide technical support and guidance to technical teams during incidents
THE BACKGROUND THAT FITS
Required Skills:
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 5+ years of experience in technical continuity
- Previous experience with disaster recovery planning, testing, and execution
- Knowledge and understanding of technical infrastructure and systems, including hardware, software, and networking
- Strong problem-solving and analytical skills
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Incident Management: Manage technology incidents, including identification, assessment, prioritization, escalation, and resolution.
- Risk Management: Identify, assess, and mitigate technology risks to ensure the security, reliability, and availability of technology systems and services.
- Preventive Measures: Develop and implement preventive measures to minimize the likelihood of incidents and mitigate their impact.
- Communication: Communicate incident status updates to relevant stakeholders, including IT teams, business units, and senior management.
- Incident Response: Coordinate the incident response process, including conducting root cause analysis, identifying remediation actions, and implementing changes to prevent similar incidents.
- Process Improvement: Continuously review incident management processes to identify opportunities for improvement and implement changes accordingly.
- Documentation: Maintain documentation of incidents, including incident reports, post-incident reviews, and remediation actions.
- Training: Develop and deliver incident management training to IT teams and other stakeholders.
THE BACKGROUND THAT FITS
Required Skills:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in incident management, risk management
- Knowledge and understanding of incident management processes, tools, and techniques.
- Previous experience in coordinating incident response teams and managing incidents through to resolution.
- Strong analytical and problem-solving skills, with the ability to identify and assess risks and develop preventive measures.
- Ability to communicate technical information to non-technical stakeholders.
- Work under pressure and prioritize competing demands.
- ITIL Foundation certification is a plus.
- Experience with ServiceNow or similar incident management tools is a plus.
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Oversees the acquisition, installation, and any upgraded computer components and software and planning for service outages and other problems.
- Identifies, implements, and monitors best practices for technology architecture, while providing expert advice on core infrastructure initiatives.
- Executes the engineering and operational roadmaps for domain services.
- Communicates project, operational, and strategy risks and opportunities to senior management, along with corrective action plans when required.
- Publishes metrics to qualify and quantify configuration success, and ensures that metrics measure appropriate operational and strategic goals.
- Approves documentation as it relates to domain configuration, routing, processes, and service records.
- Delivers on all project and operational commitments successfully, including quality and timeliness metrics.
- Coaches, mentors and delegates work to lower level professionals.
THE BACKGROUND THAT FITS
Required Skills:
- 5+ years of previous experience
- Ability to oversee the acquisition, installation, and upgrades of computer components
- Previous experience identifying, implementing, and monitoring best practices for technology architecture
- Strong written and verbal communication skills
THE TEAM YOU WILL BE JOINING:
- A consumer products brand and retailer with over 1,000 locations bringing joy to consumers globally
- Fun, entrepreneurial culture empowering their team with autonomy
- Over 5,000 employees, however, multiple opportunities for executive visibility
WHAT THEY OFFER YOU:
- High C-suite visibility and autonomous leadership style
- Make a visible impact for a global consumer brand
- Growth from within – the company believes in upward mobility and professional development for their team
THE DETAILS
- Hybrid in New York City (2-3x a week on-site in local shops)
- 3-6 month contract position
WHY THIS ROLE IS IMPORTANT:
- Develop strategic local marketing plan and budget proposal
- Summarize consumer and category insights and brand differentiators to inform local marketing plans
- Analyze and adjust external and in-shop marketing tactics while identifying areas for improvement
- Perform competitor research to guide recommendations for effective, cost-efficient tactics
- Build relationships with local businesses and organizations to generate sales leads
- Execute local marketing plan and track results against KPIs
- Collaborate with cross-functional teams to develop local marketing materials
- Track and submit expenses within approved budget
- Report weekly on the status and progress of plans.
THE BACKGROUND THAT FITS:
- 6+ years of marketing experience is required
- Field or regional marketing experience is required
- Experience developing and executing local marketing plans and strategy is required
- Ability to make actionable recommendations to drive growth and sales is required
- Ability to execute marketing tactics in-market and track results against key KPIs is required
WHO OUR CLIENT IS
- Leading global provider of life insurance and annuity products with over 150+ years of industry success
- Provides world-class customer service helping clients meet financial goals
WHY YOU SHOULD CONSIDER THIS OPPORTUNITY
- Committed to developing their collaborative and innovative work environment that encourages new ideas
- Invests in strong team relationships – plans team and corporate events to foster
- Exciting opportunity to interact with various departments in a high visibility role
WHAT YOU WILL DO
- Establishes and executes category strategy relative to third party vendors with the purpose of rationalizing costs and obtaining the maximum value
- Manages ~15-20 sourcing projects in parallel with high complexity level ensuring timely execution based upon project timelines
- Works with both pre-established & new vendors performing spot-buys and RFXs
- Negotiates and develops contract terms & conditions including SLAs & pricing
- Leads vendor risk assessments (Information Security, Business Continuity, Physical Security, Financial Solvency to name a few) with domain experts including coordinating efforts across all stakeholders
- Participates in global sourcing projects working with other entities to leverage the global spend
- Ensure compliance with Procurement Policies in the US as well as globally
HOW YOU ARE QUALIFIED
- 5+ years of technology sourcing experience including leading RFXs, negotiating terms & conditions and conducting financial analysis
- Experience workign with Software and Cloud technology licenses and end user agreements
- Strong analytical skills & attention to detail
- Strong technical experience with an ERP system, Ariba Buyer or Sourcing
- Knowledge of sourcing strategies and processes
- Proven experience leading large, cross-functional strategic projects
- Ability to manage multiple projects at a time and often under tight timeframes
- Strong partnering and collaborative skills as well as strong verbal, written & presentation skills
- Advanced level of financial analysis and reporting skills.
- Advanced skills working in MS Office suite
- Bachelor’s degree required
- Professional certification (CPSM, CPM, PMP) preferred
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Organizes large project teams by assigning individual responsibilities, developing project schedules, and determining resource requirements necessary to ensure project is successful.
- Estimates the costs, resources, and time required to complete each phase of large and/or complex projects and allocates resources and tasks to ensure these targets are met.
- Establishes project plan and monitors progress and performance against this plan.
- Monitors the status of projects including cost, timing, and staffing.
- Identifies and resolves obstacles to completing project on time and to budget.
- Conducts project meetings and prepares regular reports to communicate the status of the project within and beyond the project team.
- Coordinates the activities of outside contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of service.
- Liaises with other operational areas in the organization to secure specialized resources and contributions for the project.
THE BACKGROUND THAT FITS
Required Skills:
- 5+ years of previous experience
- Previous experience organizing large project teams
- Ability to estimate the cost, resources, and time required to complete the project
- Strong verbal and written communication skills
- Attention to detail and organizational skills
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Represent Retirement Operations and Shared Services (ROSS) and Individual Client Solutions (ICS) on the Immediate Annuity (IA) Program.
- Participate in discovery sessions with business subject matter experts.
- Document current state process, transactions, and reporting.
- Document business requirements and future state process.
- Update or document Standard Operation Procedures (SOPs) and job aids.
- User Acceptance Testing
- Work with business subject matter experts to document test cases for ROSS and ICS.
- Test application changes.
- Implementation and Production Support
- Develop implementation plans for deployment.
- Assist with coordination of training status.
- Assist with rollout planning, including identification of metrics.
- Document workarounds and issues impacting production.
- No direct management responsibilities.
- Strong analytical and problem-solving skills are needed.
- This position is key to analyzing problems encountered with applications, judging customer and business impacts, and making decisions on the best course of action to remediate the issue. They must coordinate and communicate these actions across the business and technology organizations.
- Demonstrated strong communication skills including effective problem solving of more difficult issues by asking the right questions; ability to communicate technology changes to business users.
- Project management process and user acceptance testing experience.
THE BACKGROUND THAT FITS
Required Skills:
- 3+ years of project management experience, including experience with SAFe/Agile methodology
- Bachelor’s degree required
- Previous experience with retirement accounts – 401(k)/403(b)
- Strong oral and written communications skills
- Critical persuasive and influencing abilities
- Strong presentation capabilities necessary for facilitating and negotiating with various business professionals
- Ability to coordinate business resources with testing activities.
- Document defects and issues.