Telephony Lab Engineer in Charlotte, North Carolina
Posted 01/18/22

THE TEAM YOU’D BE JOINING

  • A leading technology and service provider with over 7,000 global customers that is striving to provide the best communication solutions to the financial market community.
  • Over 50 years of award winning communication platforms.
  • Our client provides customers with their proprietary VoIP technology and seamless integration into their products, in addition to a full suite of compliance and network connectivity solutions.

WHAT THEY OFFER YOU

  • Fast paced and continuously evolving work environment with exposure to a vast array of cutting voice technologies, patches, and updates.
  • Competitive compensation and benefits package.
  • An internal work culture that focuses on inclusion, diversity, and work life balance that recognizes the importance of each employee.

WHY THIS ROLE IS IMPORTANT

  • Support all activities related to the testing and deploying of inhouse telephony platform onsite at client location in Uptown Charlotte in support of trading operations.
  • Creating, developing, and executing test plans for the integration of proprietary platform in the customer's network and environment.
  • Support test plans for the validation of monitoring, capacity planning, systems availability monitoring, security support tools, and utilities, while collaborating with internal and client based infrastructure support teams.
  • Work in a lab environment with other local engineers to troubleshoot SIP traces and VoIP networks.

THE BACKGROUND THAT FITS

  • 5-8 years of experience as a Support Engineer testing SIP and VoIP in a lab environment.
  • Experience with virtual machine architecture and deploying on a customer based network, Kubernetes is preferred but not required.
  • Strong understand and background in full stack networking: LAN/WAN, TCP/IP, Routers, Switches
  • Experience in various telephony network technologies: Cisco Call Manager, Cisco Voice Gateways, NICE Voice Recording, CTI applications, Oracle ASC, Motorola WAVE 5000s, or the equivalent
  • Understanding of SIP VoIP troubleshooting and VoIP technologies: TDM, SIP, H..0., MGCP, SCCP, RTP/RTCP, or Codec.
  • Employee Type: Direct Hire
  • Location: Charlotte, North Carolina
  • Category: Information Technology
  • Date Posted: 01/18/22
Apply Today!
Apply Today!

Apply Today!

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