Technical Support Specialist in Denver, North Carolina
Posted 09/12/23
THE TEAM YOU WILL BE JOINING
WHAT THEY OFFER YOU
WHY THIS ROLE IS IMPORTANT
HOW ARE YOU QUALIFIED:
- Publicly traded holding company with Corporate office in the Denver, NC area
- Portfolio is comprised of diverse but high-growth interests
- Over the last 2 years, company has grown tremendously by way of strategic acquisition
- History of long-term and sustained financial health
WHAT THEY OFFER YOU
- Culture of entrepreneurship, team spirit, transparency, thoughtfulness and excellence
- Believes in investing in relationships both internally and externally to achieve great things
- Competitive compensation and bonus opportunity, Excellent and comprehensive health benefits, Tuition Reimbursement/Continuing Education Plan, Generous 401k Plan, Wellness Incentives and more!
WHY THIS ROLE IS IMPORTANT
- Responsible for company-wide technology support and operational activities that encompass applications, infrastructure, communications, and security.
- Works closely with the Director of Information Technology and the Network/Security Manager to manage and assist with all IT related issues.
- Interact daily by phone, email, web, and face-to-face with business users and stakeholders to respond to user requests, gain a better understanding of business needs, troubleshoot and resolve user issues in a timely manner.
- Assist with security activities including management of user accounts, security, and distribution groups.
- Will be troubleshooting and supporting networked devices (computer, switches, routers, etc).
HOW ARE YOU QUALIFIED:
- 2 or 4 year degree in Computer Science, Information Technology, information system.
- 1+ years' of experience in a similar role or an IT-related field.
- Extensive knowledge of troubleshooting and supporting Microsoft Windows and Office 365.
- Knowledgeable about Active Directory administration
- CompTIA A+ certification preferred.
- Excellent communication and client relationship skills.
Employee Type: Direct Hire- Location: Denver, North Carolina
- Category: Information Technology
- Date Posted: 09/12/23
