Technical Delivery Manager in Charlotte, North Carolina
THE TEAM YOU WILL BE JOINING:
Fortune 100 Financial Services Company
100-year history of dedication to customer satisfaction, success and growth
Tremendous growth and new business strategy leading to the need for new talent
Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
Culture: Excellent work environment that fosters collaboration
Growth: Ability to make an impact on the direction of the organization
Opportunity: Gain hands-on experience working with cutting-edge technology
Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
Leads the routinely performed analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications, and devices.
Oversees the acquisition, installation, and any upgraded computer components and software and planning for service outages and other problems.
Approves automation of routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement.
Reviews domain solutions and executes changes in line with the implementation plan.
Communicates project, operational, and strategy risks and opportunities to senior management, along with corrective action plans when required.
Publishes metrics to qualify and quantify configuration success, and ensures that configuration practices are in compliance with standards.
Approves documentation as it relates to domain configuration, routing, processes, and service records.
Ensures successful delivery on all project and operational commitments, including quality and timeliness metrics.
Coaches, mentors and delegates work to lower-level professionals.
Owns, develops, and maintains strong relationships with App Dev, GIS, Enterprise Data Management & Cyber Security organizations
Meets or exceeds customer expectations by analyzing, collecting requirements, scoping, assessing, and delivering infrastructure solutions that address the client’s requirements and are within the scope of work as agreed.
Consults with domain and Infrastructure Service Architects developing end to end logical and physical designs
THE BACKGROUND THAT FITS Required Skills:
5+ years of previous experience
Ability to conveys complex and technical issues to diverse audiences.
Technical knowledge around Server, Containers, Storage, Middleware, Database, Application Development, Automation, Network and Cloud computing technologies.
Strong oral and written communication and presentation skills.
Experience working in Agile Methodology using Jira.
Proficiency with using Microsoft Visio, Word, PowerPoint, Excel, and Teams.