Talent Experience Manager in Charlotte, North Carolina
THE TEAM YOU WILL BE JOINING
High growth entrepreneurial culture in an established 19-year-old company - engaging environment, fast-paced, highly accountable, and team oriented.
Largest independent and privately held Talent Solutions & Staffing firm in Charlotte, NC.
Voted Best in Staffing for Client and Talent Satisfaction by ClearlyRated seven years running – and received the Diamond distinction which is obtained by less than 2% of staffing firms in the country.
Voted Best Places to Work by the Charlotte Business Journal - we have exceptional workspace and work remote flexibility.
Ranked by Forbes as one of America’s Best Executive Recruitment firms in 2017, 2018, 2019, and 2020
WHAT WE OFFER YOU
Opportunity to be part of AccruePartners during exponential growth through all six lines of business
Bring your experience to a highly respected talent solutions firm, you will have the opportunity to partner with Delivery and Client Solutions to drive a best-in-class talent experience.
The ability to engage, collaborate and partner with many leaders in the company from Founders, internal Marketing to Recruiting teams with influence on the direction of future of the internal organization.
Join an established and highly respected firm who values action, execution, and creativity in the staffing industry.
WHAT YOU WILL DO
Optimize the candidate journey at all stages of the process from attraction to onboarding, and partnering closely with leadership of all divisions across the organization
Own the consultant care program including quality assurance, compliance, communication and reporting
Manage all projects associated with consultant to include multiple technology platforms
Understand business needs and where AccruePartners can execute to provide greater value to our candidates and clients by utilizing strong business acumen
Manage any challenges presented by candidates to ensure a successful resolution and ensure all parties are in the communication loop.
Community management of social media groups and reputation management platforms
Oversee candidate experience survey development and reporting
Contribute to development of candidate and consultant communications across email, social media, etc.
Lead the planning and execution of Consultant and Alumni appreciation and networking events
Communicate effectively on the telephone and thru email, responding with urgency to candidate and consultant inquiries and concerns
HOW YOU ARE QUALIFIED:
10 years in a customer success, staffing, or talent acquisition is strongly preferred
Strong knowledge of technology and the utilization of multiple platforms is a strong plus
Project Management skills meeting timelines and deadlines with urgency and care
Openness to New Experiences/Inquisitiveness - possess a natural curiosity, creativity, desire to learn, and a hungry mind.
Extremely detail and process oriented – organizational skills are key
Enjoys working in a fast-paced, highly polished, and professional environment.
Strong verbal and written communication/presentation skills are required.
Excellent business acumen and research skills are critical.
Proven negotiation and presentation skills; ability to persuade and influence decision makers.