THE TEAM YOU WILL BE JOINING:

• Fortune 100 Financial Services Company
• 100-year history of dedication to customer satisfaction, success and growth
• Tremendous growth and new business strategy leading to the need for new talent
• Significant investments in cutting-edge technology

WHAT THEY OFFER YOU:

• Culture: Excellent work environment that fosters collaboration
• Growth: Ability to make an impact on the direction of the organization
• Opportunity: Gain hands-on experience working with cutting-edge technology
• Stability: Recent financial performance of the company has reported record profits

WHY THIS ROLE IS IMPORTANT:

• Support gathering of requirements (functional and non-functional) of mobile solutions.
• Identify and architect mobility solutions for thousands of users spread out over a large geographic area.
• Coordinate with Network, Virtualization, Security, Active Directory/Exchange teams on the implementation of solutions
• Support delivery of organizational change management to mobile solution or changes to mobile solution as specified or in scope of this statement of work. This includes development of end user guides, training material and drafting of end user
• Collaborate with vendors supported by MDM, Microsoft 365, telecommunication systems, and capture and surveillance applications.
• Ability to provide reporting and analytics to provide management status reporting, application health analysis and trend analysis on a monthly/quarterly basis to aid in resolution oversight and delivery efficiency.
• Prioritize and execute tasks, in a time-sensitive environment.
• Supports the operational development/deployment in accordance with the mobile device strategy
• Ability to communicate clearly to various levels of management (including executive management), across various business functions (including engineering)
• Strong organizational skills: self-motivation and the ability to overcome challenges calmly and effectively
• Ability to maintain open and constant communication with internal employees, contractors, customers, managers, and others as needed
• Prioritize issues raised and resolve it accordingly which need to be monitored very closely

THE BACKGROUND THAT FITS

Required Skills:

• 3-5 years of experience supporting mobile device strategy in a global marketplace
• Knowledge of roadmaps, product overviews. Reports, backlog, and documentation for enterprise tech solutions preferred
• Ability to implement Microsoft 365/Microsoft Mobile Device Management integrating with multiple telephony providers and SMS capture and surveillance tech
• Apple MDM Device Management experience
• Tech standards, industry trends, and emerging tech experience