Diversified Fortune 100 healthcare company with revenue over $60 billion, focused on providing local solutions to ensure accessibility, quality, and culturally attentive healthcare programs
CORE Certified and nationally accredited by the NCQA and the URAC
Voted one of Fortune’s Fastest Growing Companies in 2018 and one of Fortune’s Most Admired Companies for 2019
WHAT THEY OFFER YOU:
A career focused on developing your skillset while providing value through new ideas and innovative thinking
Employee development and growth opportunities: learn new skills, cross paths with other disciplines, and grow within the organization
Collaborative environment, work with a team to provide quality healthcare solutions coast-to-coast
Work with purpose every day in an environment built around helping others
Excellent benefits package including Medical, Dental, and Vision coverage in addition to other benefits such as tuition reimbursement/educational assistance, paid company holidays, and adoption reimbursement.
WHAT YOU WILL DO:
Conduct user experience research, interviews and usability tests to inform design decisions and define user problems. This is accomplished by watching end-users perform their work and determining what systems and tools can solve their problems.
Create low to high fidelity wireframes (illustrations) and prototypes which provide visual representation of the products.
Communicate conceptual ideas, prototypes and the specifics of user-centered design process to product, engineering, and key stakeholders.
Work directly with Product Managers and Engineers to outline and define end-user needs and balance execution of desired business product requirements.
Consistently considers the holistic user experience, potential states (errors, successes, dead-ends) and product overlaps in their own and others' work. Points out connections and potential collisions between different products, features and platforms.
Guide and mentor User Experience Designers.
Lead brainstorming and ideation sessions with Engineering, Data Science, Business Operations, Consumer Experience/Marketing, and Product.
Evaluate balance of design aesthetics with technical platform capabilities and limitations
Bachelor’s degree in Psychology, Human Factors, HCD, Interaction Design, Service Design, Marketing, Instructional Design, Digital Arts or related field or equivalent experience.
3+ years of related experience required.
Practical experience leveraging current digital user experience and design tools such as but not limited to Adobe CC, Sketch, and InVision.