THE TEAM YOU WILL BE JOINING:

• Fortune 100 Financial Services Company
• 100-year history of dedication to customer satisfaction, success and growth
• Tremendous growth and new business strategy leading to the need for new talent
• Significant investments in cutting-edge technology

• Culture: Excellent work environment that fosters collaboration
• Growth: Ability to make an impact on the direction of the organization
• Opportunity: Gain hands-on experience working with cutting-edge technology
• Stability: Recent financial performance of the company has reported record profits

• Work on Production issues and to provide timely diagnostics, recommendations, and resolution.
• Interface with upstream and downstream applications and business operations teams on issues and problems.
• Identify areas of improvement in end user support, implementing automation and monitoring
• Able to interpret and appropriately triage IT issues reported by users
• Create monitoring dashboards and individual monitoring tests to ensure timely notification of production issues
• Learn new technologies as requested
• Participate in an on-call rotation and respond to after hours issues as needed.

• 3+ years working with Enterprise Content Management (ECM) Systems - Mobius preferred
• 3+ years working with Windows and Linux Operating Systems
• 3+ years working with Oracle Databases.
• Proficiency with scripting and automation - ie Batch, Postman, or Powershell
• Proficiency in troubleshooting and root cause analysis (RCA) of complex technical issues.
• Previous experience using Java using Spring Framework platform
• Experience using Microservices using containerization and cloud technologies.
• Proficiency with monitoring and alerting tools such as Splunk, Dynatrace or Grafana