ServiceNow Business Analyst in NJ/NY, North Carolina
Posted 10/25/21

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance.

 

THE TEAM YOU WILL BE JOINING:

  • Fortune 100 Financial Services Company
  • 100-year history of dedication to customer satisfaction, success and growth
  • Tremendous growth and new business strategy leading to the need for new talent
  • Significant investments in cutting-edge technology

 

 WHAT THEY OFFER YOU:

  • Culture: Excellent work environment that fosters collaboration
  • Growth: Ability to make an impact on the direction of the organization
  • Opportunity: Gain hands-on experience working with cutting-edge technology
  • Stability: Recent financial performance of the company has reported record profits

 

WHERE THE POSITION IS LOCATED:

  • Remote

 

WHY THIS ROLE IS IMPORTANT:

  • strong Technical Analyst to perform complex analysis of ServiceNow user enhancement requests and translate them into development requirements using Agile tools. 
  • This position requires a good working knowledge of ServiceNow forms, workflow, tables and API capabilities as well as a good working knowledge of ITIL processes (Incident, Change, Problem) and ServiceNow Service Catalog.
  • Good customer facing skills are necessary to liaise with other technical and non-technical users to clarify and refine requested enhancement requirements.

 

DESIRED QUALIFICATIONS:

  • ServiceNow Workflow
  • ServiceNow Service Catalog
  • ITIL Processes (Change, Incident & Problem)
  • Ability to translate customer requirements into actionable development Stories
  • Ability to estimate development work effort based on requirements
  • Strong organization skills
  • Ability to multi-task
  • Employee Type: Contract
  • Location: NJ/NY, North Carolina
  • Category: Information Technology
  • Date Posted: 10/25/21
Apply Today!
Apply Today!

Apply Today!

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