Senior Strategic Initiatives Project Manager (Consultant w/ potential to go direct) in Charlotte, North Carolina
Senior Strategic Initiatives Project Manager - Fraud Technology (Consultant w/ potential to go direct) in Charlotte, NC
THE TEAM YOU WILL BE JOINING:
Top 25 U.S. digital financial services company committed to developing award-winning technology and services.
Named one of the top three fastest-growing banking brands in the U.S. in 2020.
Offers a full suite of products including mortgage lending, personal lending, and a variety of deposit and other banking products (savings, money-market, and checking accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs)), self-directed and investment-advisory services, and capital for equity sponsors and middle-market companies.
WHAT THEY OFFER YOU:
Fast paced, highly collaborative, teamwork-oriented environment
Make an immediate impact in this high visibility role
Ability to drive change within the organization with a focus on advancement in technology
Top-notch leadership committed to developing people
Consulting engagement offering a salary of $150-180K, benefits & paid holidays with the potential to move into a direct role with the organization you would be supporting
100% remote until after October, then will transition to a hybrid schedule of 3-4 days on-site in the uptown Charlotte office and 1-2 days remote
WHY THIS ROLE IS IMPORTANT
Implement a new Fraud Alert / Case Management tool, a transaction detection and mitigation response workflow utility, for Deposits - that could eventually be rolled out to entire Enterprise.
Set the technological standard for reducing/mitigating fraud losses, i.e. More efficient system integration, Potential for immediate interdiction, and Designed for easy rule writing.
Initially the project manager will manage the vendor onboarding, management, reporting, results evaluation and final decisioning of the vendors in the Fraud Alert / Case Management Tool Proof Of Concept (POC) (between 2 identified vendors).
As well as key project management activities such as organizing Confluence, meeting minutes, gathering status, TAR/Risk logs on daily basis, preparing for Governance executive presentations, maintaining roadmaps, interface to Enterprise Financial Crimes Initiative, etc.
Manage overall delivery of project and develop deliverables (POC Approach, stakeholder analysis, roadmap, success criteria, Governance updates, weekly exec email updates, project roadmaps, business requirements, meeting agenda/minutes, TAR log, Decision Log, Risk/Issue Log) as Project Manager
Coordinate Project Status with key stakeholders during a recurring weekly project meeting. With notes and action items being shared to all attendees via Confluence. A high-level, condensed version of the program status is provided to executive on a weekly or bi-weekly basis via email as well.
Facilitate project / workstream update and working sessions/meetings: agenda, minutes, timeline, overall project updates, etc.
Actively engage call center/salesforce.com, deposits operations, legal/risk/compliance and marketing to understand impacts and coordinate activities as needed. You will have technology partners and compliance partners to work with.
Manage the transition from Proof of Concept (POC) to Initiative Delivery.
Utilize Jira, Scrum of Scrums, Demos, Digital Alignment, and other Digital routines etc. to gather status (as needed)
Manage large-scale, strategic, complex, and highly confidential projects
THE BACKGROUND THAT FITS
2+ years of Project Management experience in an Agile environment for complex enterprise projects, ideally in Financial Services with exposure to IT and /or digital technologies
Proficient in the use of MS Office (PowerPoint, Visio, Word, Excel), JIRA, Confluence
Polished and professional communicator, comfortable presenting to and collaborating with individuals at all levels of the organization (CIO, Head of Digital, or Head of Bank in meetings)
Strong facilitation skills (e.g. present to various stakeholders and enable them to make decisions if conflicts occur)
Strongly Preferred: Experience as a consultant with exposure to various organizations and projects