Salesforce Ecommerce Solution Specialist in Charlotte, North Carolina

Posted 05/03/23

THE TEAM YOU WILL BE JOINING:

HQ in Charlotte, NC metro area with multiple locations in southeastern states
Privately held $50M company that primarily serves the consumer but does have some B2B partnerships.
The leadership team is well established with long and rich history of successful growth and acumen for progressive changes in the industry.
Culture is to be an employee-oriented, high-performance organization that emphasizes empowerment, quality, productivity, and high integrity standards

WHAT THEY OFFER YOU:

Remote opportunity – with travel to Charlotte GQ once a quarter
A chance to work with a highly visible leadership team that is engaged in the business and familiar with details of the operations.
An opportunity to drive and influence decisions throughout the organization without formal reporting relationships.
State of the art facilities and an IT group that has leaderships backing and a lot of opportunity to grow.
State of the art office with Gym, Basketball court and numerous company/team outings.

WHAT YOU WILL DO:

Act as a Salesforce ECommerce subject matter expert, meet with business and IT teams to solve problems through the salesforce platform identifying opportunities to provide solutions to key gaps, designing, and configuring changes including declarative rules, process automation & other configuration, unit testing, conducting code reviews, and change management
Be an instrumental team player in the implementation of Commerce Cloud, Order Management, CPQ, and Experience Cloud features to deliver and maintain Ecommerce functionality
Own the creation and maintenance of Flows, Experience Cloud Builder, and other automation tools utilized in the Ecommerce delivery
Develop relationships with key business partners, participate in cross-functional teams that address strategic business issues to ideate and solution an ongoing Ecommerce roadmap
Work in conjunction with other IT teammates to ensure all aspects of the Salesforce ecosystem function symbiotically
Develop and maintain custom reports, dashboards, validation rules, and workflow automation
Stay current with technological developments within the Salesforce platform, monitoring, and planning for the organization to utilize new release functionality as it becomes available
Promote, and lead by example, a DevOps culture where the team is expected and empowered to own each aspect of the development, promotion, and operation of their code
Influence business and technology leaders on creating and promoting change for improving existing business processes, increasing ROI and overall effectiveness using Salesforce and its plugins
Evaluate and install Salesforce AppExchange components and solutions

HOW WILL YOU QUALIFY:

2+ years of experience with Salesforce Commerce cloud, preferably in implementation and on-going support
3+ years of experience with the Salesforce Sales and Experience clouds, with intermediate CPQ and Order Management knowledge that supports Commerce Cloud
Experience in building complex Salesforce solution designs and reviewing/enhancing solution designs from other SFDC delivery teammates; including a working knowledge of:
- Sharing and visibility
- Salesforce platform limits
- Order of execution
- Data storage impacts
Experience working with existing Salesforce object structure, and architecting custom objects to bring Salesforce solutions from design to implementation
Configuration experience with Flows
Experience working with the Salesforce Lightning UI
Experience with Digital Engagement, chatbots, Einstein Next Best Actions, Marketing Cloud and Personalization is preferred
Experience with SQL to Salesforce integrations and data patterns
Excellent oral and written communication skills to effectively deliver messages to a wide range of audiences - from executive to technical
Strong teamwork and interpersonal skills, with the ability to deliver results working independently or in a collaborative environment (agile experience preferred)