Project Management and Process Design Associate in Charlotte, North Carolina
Posted 11/01/23
THE TEAM YOU WILL BE JOINING:
Fortune 100 Financial Services Company
100-year history of dedication to customer satisfaction, success, and growth
Tremendous growth and new business strategy leading to the need for new talent
Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
Culture: Excellent work environment that fosters collaboration
Growth: Ability to make an impact on the direction of the organization
Opportunity: Gain hands-on experience working with cutting-edge technology
Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
Provide project management and process design for the Feature Definition workstreams
Perform Capability gap assessment:
Perform a current state analysis with a focus on capabilities to be owned by TIAA as part of the approved future operating model provided by TIAA. Assess TIAA's current system capabilities and determine gaps in features and opportunities for build-run-buy.
Document current state understanding of TIAA’s capabilities to be run as-is for SF/SM product rollout.
Conduct working sessions with TIAA business and technology representatives to identify, document, and deliver a list of key capability gaps (which would translate into features) across sales, new business, and servicing to address future state operating model and highlight key considerations and remaining business decisions.
THE BACKGROUND THAT FITS Required Skills:
3-5+ years of financial services experience with 1-3 years of project / program management
Strong written and verbal communication skills
Effective presentation skills
Strong financial acumen and understanding of corporate financial drivers
Superior program management skills
Preferred:
7-10+ years of financial services experience with 3-5 years of project / program management
FINRA Series 6 or 7 and 63 preferred
Exceptional client relationship skills
Collaborative and highly capable business partner with demonstrated leadership skills