Program Manager I in Fort Mill, South Carolina
Posted 05/04/22

THE TEAM YOU WILL BE JOINING:

  • Multi-billion-dollar manufacturer of specialty products known for creating new market spaces, segments and solutions that redefine markets
  • Organization that develops and delivers innovative products, services, and technologies that save lives and protect our environment
  • Featured in Fortune Magazine’s World’s Most Admired Companies

 

WHAT THEY OFFER YOU:

  • Visibility within the organization through working on a high priority initiative
  • Ability to work in a collaborative team environment
  • Organization focused on providing career growth opportunity

 

WHAT YOU WILL DO:

  • Handle new installation request management
  • Manage account set up in SAP
  • Coordinate with customers and technicians to confirm surveys and install dates.
  • Survey support and follow-up.
  • Process surveys, and create Initial orders with products, equipment, install kits, and fulfillment (literature).
  • Follow-up initial orders with customer service and finance
  • Monitor the pallet build and delivery of Initial Orders to meet installation dates.
  • Install follow-up with Techs and customer service.
  • Conduct daily updates on Project Gantt, scorecards, and reporting tools.
  • Maintain effective and collaborative communications with:
  • Administrate the processes that involve 3 Parties to participate in the installation, creating Service requests in the system, getting jobs quoted, POs management, invoices processing, and following up.

BACKGROUND THAT FITS:

  • 1+ years of customer service experience
  • Experience with SAP account setup
  • Experience coordinating with customers and technicians
  • Experience with survey support
  • Employee Type: Contract
  • Location: Fort Mill, South Carolina
  • Category: Information Technology
  • Date Posted: 05/04/22
Apply Today!
Apply Today!

Apply Today!

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