Product Delivery Manager IV in Charlotte, NC
Posted 05/10/22

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance.


  • Top 25 U.S. digital financial services company committed to developing award-winning technology and services.
  • Named one of the top three fastest-growing banking brands in the U.S. in 2020.
  • Offers a full suite of products including mortgage lending, personal lending, and a variety of deposit and other banking products (savings, money-market, and checking accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs)), self-directed and investment-advisory services, and capital for equity sponsors and middle-market companies.
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered.



  • Fast paced, highly collaborative, teamwork-oriented environment
  • Make an immediate impact in this high visibility role
  • Ability to drive change within the organization with a focus on advancement in technology and programs
  • Top-notch leadership committed to developing people


Principal Expectations:

  • Manage the analysis of data and gathering of requirements for the associate and customer experience, supporting the enterprise Associate Desktop vision.
  • Conduct upfront analysis of business problems and needs, including but not limited to pull of data and analytics to support solution position and identification of dependencies
  • Host x-disciplinary workshops to understand and gather requirements, synthesize the requirements to determine level of effort (i.e., agile swag), coordinate refinement of said requirements with dev and QA/test team members, articulate the cost vs. benefit of projects to senior leadership, and inform roadmaps.
  • Support the Director of Associate Desktop proactively identify risks and issues, resolve issues, and mitigate risks, and escalate issues/risks when appropriate.
  •  Support technical delivery managers to manage and communicate release schedules to stakeholders.
  • Collaborate closely with C3 partners including Operational Readiness, Architecture, Operations, Compliance, Risk and Legal, and Technology to execute delivery of the Associate Desktop, with a goal to continuously identify and implement improvements and best practices
  • Eliminate barriers to delivery, serving as an escalation point for scrum master and team leads to support product delivery
  • Ensure that Associate Desktop product SLAs and KPIs are tracked and reportable
  • Develop and maintain strong relationships with enterprise support teams and vendor management for associate desktop.
  • Provide mentorship to lead and develop C3 Associate Desktop product members as appropriate.

Mandatory Skills:

  • Bachelor's degree or greater
  • 5+ years' experience or equivalent in the following: Product management, technology implementation, or strategic planning
  • Experience working with or development of Customer Relationship Management (CRM) applications/tools (i.e., Salesforce)
  • Hands-on experience in FinTech organizations and/or banking industry (preferred)
  • Ability to manage multiple initiatives that span from small to large scale in size and complexity, and tailor approaches accordingly
  • Experience working in varied delivery methodologies or frameworks (e.g., waterfall, iterative, agile Scrum or scaled agile), prefer agile methodology
  • Ability to influence change across a matrix organization and collaborate with product, user/customer experience, business, and technology teams to deliver solutions
  • Ability to thoroughly understand the business issues surrounding each project
  • Ability to operate at varying levels of detail while maintaining an end-to-end solution perspective
  • Ability to manage issues and deliver initiatives within budget, scope (shared accountability with product) and schedule
  • Experience influencing/managing teams, including senior leadership, matrix partners, 3rd party vendor resources and cross-geographical teams
  • Ability to communicate effectively across a multi-partner environment, in both written and verbal formats, at all levels and with senior leaders
  • Experience establishing trusted-advisor relationships with key stakeholders and senior leadership
  • Ability to collaborate through ambiguity and complexity to negotiate a shared vision for targeted business outcome(s)
  • Working knowledge of agile tools such as Jira, ADO or JIRA Align (preferred)
  • Highly skilled with MS Office Suite
  • Employee Type: Contract
  • Location: Charlotte, NC
  • Category: Corporate Support
  • Date Posted: 05/10/22
Apply Today!
Apply Today!

Apply Today!

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!