Top 25 U.S. digital financial services company committed to developing award-winning technology and services.
Named one of the top three fastest-growing banking brands in the U.S. in 2020.
Offers a full suite of products including mortgage lending, personal lending, and a variety of deposit and other banking products (savings, money-market, and checking accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs)), self-directed and investment-advisory services, and capital for equity sponsors and middle-market companies.
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered.
WHAT THEY OFFER YOU:
Fast paced, highly collaborative, teamwork-oriented environment
Make an immediate impact in this high visibility role
Ability to drive change within the organization with a focus on advancement in technology and programs
Top-notch leadership committed to developing people
THE BACKGROUND THAT FITS
Will help manage the social media efforts around brand interactions and real-time & planned engagement that delivers on brand voice and objectives across social platforms, marketing initiatives and customer service support.
Responsible for social media risk monitoring, day-to-day engagement by accurately responding to and escalating any questions/issues from customers and brand engagement support.
Work in tandem with the Community Manager Lead on the voice of the customer weekly reporting describing customer's feedback about their experiences with and expectations for Ally's products and services.
Ability to work well with a variety of business partners both internally and externally, be detail-oriented, and able to multi-task in a fast-paced environment.
Strong oral and written communication skills
Ability to build and manage effective working relationships with internal and external partners
Self-motivated with the ability to prioritize and multi-task
Works well under pressure and is able to meet tight deadlines
Ability to manage tactical projects independently and demonstrate self-initiative
Attention to detail and ability to give/receive feedback
Minimum 1 year of experience in marketing and/or social marketing
Flexible work hours are required and will include evening and weekend responsibilities