Manager, Outbound Sales in Charlotte, North Carolina
Posted 12/13/22
THE TEAM YOU WILL BE JOINING:
BACKGROUND THAT FITS:
- $15 Billion dollar market Leader with national presence in the services industry
- Fortune 500 company operating over 1000 locations across the World with over 19000 employees
- Forward thinking organization committed to implementing cutting edge technology and resources to support growth
- Executive Leadership that is highly engaged offering both experience and knowledge
- Dynamic employees with great moral, low turnover and growth opportunities
- Robust rewards, plus many ways to grow and advance your career
- Excellent benefits and work environment – company on Forbes Global World's Best Employers List
- Lead, coach and develop team of high-potential supervisors responsible for day to day of their team of outbound sales representatives
- Highly visible role with executive level interaction
- Key player in driving team performance from operations level to ensure performance metrics are on track to meet business objectives
- Create a culture of sales excellence
- Guide Supervisors and Sales Representatives through utilizing and leveraging the Outbound Sales Playbook to successfully grow their skills and performance
- Partner with corporate and field sales departments to maintain an understanding of the evolving market. Provide insight and guidance on best practices and tactics that maximize returns in the outbound call center environment
- Perform regular forecasting and executive report outs arounds key sales metrics
- Leverage sales performance for coaching and development paths for supervisors and representatives
- Implement, sustain, research, and develop quality process improvements utilizing SalesForce.com, RingDNA and other industry tools
- Seek out new, innovative, and persuasive selling techniques to continually drive improved conversion rates yielding a higher year over year growth on the teams book of business
BACKGROUND THAT FITS:
- Bachelor’s degree in related field or equivalent combination of education and experience required
- 5 years of experience in a sales leadership role, managing other leaders in a call center environment
- Salesforce experience preferred
- #LI-KJ1
Employee Type: Direct Hire
Location: Charlotte, North Carolina
Category: Corporate Support
Date Posted: 12/13/22
