HE TEAM YOU WILL BE JOINING:
- Innovative manufacturing organization dedicated to offering cutting edge products that customers demand
- Established organization with 54 years of successful history and experiencing solid growth
- On the forefront of providing sustainable solutions
WHAT THEY OFFER YOU:
- Position reports to the established AR Supervisor that will mentor and provide career support with direct access to decisions
- High visibility position in a fast-paced environment dedicated to continuous improvement initiatives
- Wonderful office, fantastic team environment, flexibility, and hybrid work schedule
WHY THIS ROLE IS IMPORTANT:
- Responsible for processing AP invoices on a daily basis
- Reconcile for any discrepancies related to Accounts Payable
- Count and reconcile inventory. Including visiting plant locations for physical inventory
- Support the purchasing team with administrative duties including answering phones and monitoring the front desk
THE BACKGROUND THAT FITS:
- 2+ years of experience in Accounts Payable
- 2+ years of experience in purchasing, manufacturing, or operations
- Proficient with Microsoft Excel and Microsoft Office Products
- Preferred experience with Oracle, not required as it can be taught
- Ability to work independently but manage up with questions
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success, and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- The IT User Support Specialist II leads the day-to-day technical support to employees for a range of hardware and software related systems. This job trains, delegates and reviews the work of lower level IT User Support Specialists. This job also handles escalated issues that require advanced knowledge of User IT Support operational procedures and tools.
REQUIREMENTS:
- Monitors lower-level IT User Support Specialists to ensure effective and time resolution of users’ problems, queries or complaints.
- Solves escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting.
- Confers with end users to resolve incidents and fulfill requests through support via in-person, phone, or remote methods.
- Installs/removes/configures hardware and software.
- Ensures that plans are in place for responding to situations such as service outages.
- Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.
- Coaches team members on addressing user questions and assists with the most complex issues.
- Work Experience
- 3+ Years Required; 5+ Years Preferred