THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Act as a servant leader to assist the self-organizing, self-managing Agile team(s) achieve its goals
- Continuously educate the team(s) in Scrum and ensure that the Agile process is being followed
- Help remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement
- Develop detailed sprint plans to monitor and track progress
- Manage changes to backlog priorities, and sprint scope/plans
- Measure / adjust team velocity and assign backlog items based on capacity
- Use discretion and personal judgment to determine when to escalate issues to management
- Identify / manage scrum team/delivery risk
- Manage the relationship with business partners (internal customers) and Product Owners, especially in the area of expectations
- Lead daily scrum calls
- Present status, checkpoint, solution options as needed to various audiences
- Deflect noise away from the Scrum team to allow them to complete assigned tasks
- Remove friction between Scrum team members and other Scrum teams as needed
- Conduct retrospective meetings and act upon lessons learned / best practices
- Coordinate and direct the efforts of the team in the release of applications to production
- Actively participate in Program Increment planning events and pre-planning leading up to those events
THE BACKGROUND THAT FITS
Required Skills:
- 5 + years of proven Agile Scrum Master experience
- Strong verbal and written communication skills
- Previous experience working with regular, cyclical production release cycles and rapid release environment
- Occasional travel
- Scaled Agile (SAFe) experience/certification
- Previous experience working with offshore development teams is a plus
- Agile / Scrum certification is a plus
- Strong skills working with Microsoft Office Suite
- Experience with any of the following tools is a plus:
- Jira/JiraAlign
- Confluence
- SharePoint
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Assists with conducting process improvement and continuous improvement analyses to identify potential upgrades that would be ideal for business unit goals.
- Collects data to support calculating metrics that demonstrate the impact implemented changes have had on the organization.
- Helps monitor and test the effective business continuity planning program for the organization.
- Implements simple process enhancements to improve operating efficiencies and cost effectiveness.
- Conducts risk analysis and modelling to assess probability of specific risks occurring and evaluates the potential value or impact of occurrence with guidance from team members.
- Preparing reports for upper management regarding status of project.
- Works with functional teams across the organization to discuss and determine needs for business improvements and to strategize possible business solutions.
- Collects data for business diagnostics that identify, quantify, and prioritize value creation projects in congruence with team feedback and input.
- Assists the development of designing processes and procedures that manage and mitigate risks to acceptable levels.
- Accumulates feedback from the organization to ensure that the transition to new programs and implemented solutions is smooth and effective.
- Participates in continually defining quality issues and determining approaches and methodology for addressing these issues.
THE BACKGROUND THAT FITS
Required Skills:
- 3+ years of previous experience
- Bachelor’s Degree preferred
- Microsoft Suite (Excel, Word, PowerPoint) experience
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Assists with conducting process improvement and continuous improvement analyses to identify potential upgrades that would be ideal for business unit goals.
- Collects data to support calculating metrics that demonstrate the impact implemented changes have had on the organization.
- Helps monitor and test the effective business continuity planning program for the organization.
- Implements simple process enhancements to improve operating efficiencies and cost effectiveness.
- Conducts risk analysis and modelling to assess probability of specific risks occurring and evaluates the potential value or impact of occurrence with guidance from team members.
- Preparing reports for upper management regarding status of project.
- Works with functional teams across the organization to discuss and determine needs for business improvements and to strategize possible business solutions.
- Collects data for business diagnostics that identify, quantify, and prioritize value creation projects in congruence with team feedback and input.
- Assists the development of designing processes and procedures that manage and mitigate risks to acceptable levels.
- Accumulates feedback from the organization to ensure that the transition to new programs and implemented solutions is smooth and effective.
- Participates in continually defining quality issues and determining approaches and methodology for addressing these issues.
THE BACKGROUND THAT FITS
Required Skills:
- 3+ years of previous experience
- Bachelor’s Degree preferred
- Microsoft Suite (Excel, Word, PowerPoint) experience
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
- Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues.
- Provides outstanding customer service to ensure service levels are achieved and exceeded.
- Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.).
- Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools.
- Refers customers to published materials, secondary sources, or more senior staff.
- Documents customer feedback and complaints.
THE BACKGROUND THAT FITS
Required Skills:
- High school Diploma
- College degree preferred
- Call center experience
- 1+ years of customer service
- Communication skills
- Tech savvy
- Flexible schedule
THE TEAM YOU WILL BE JOINING:
- High-Growth Publicly traded organization with revenues over $15B; highly diversified with over 45,000 customers and 100+ locations in North America
- Highly acquisitive company is one of the fastest growing in North America; more than 84,000 employees at 229 locations globally
- Multi-billion-dollar business model that embraces a fast-paced and innovative culture with heavy growth by way of acquisition
WHAT THEY OFFER YOU:
- Company offers upward mobility and promotion from within
- Excellent benefits and team-oriented work environment
- Global company with an outstanding reputation and great tenure
WHERE THIS POSITION IS LOCATED:
- North Richland Hills, TX
WHAT YOU WILL BE DOING:
- Manage a team of 25 collections employees
- Set cash and aged debt goals for a multi-division team and individual collectors
- Ensure that collection activities are performed on all accounts with a past-due Accounts Receivable (AR) balance
- Adopt and manage collection strategies aligned with various customer types including strategic accounts, mid-tier, and small accounts
- Ensure that customer contacts and collection call volume standards are set and met by the collections team; coach, develop and motivate team in reaching new levels of skills, knowledge and communication style
- Prepare and present AR reports per schedule and information requests to upper management in a timely manner
- Drive performance metrics, such as Days Sales Outstanding (DSO), bad debt percentage and weekly cash receipts
- Work closely with credit, billing, disputes and cash application Senior Managers and Directors to influence and execute the order-to-cash strategy
- Provide weekly updates to senior management on the broader state of collections by business unit, in addition to individual risks within the portfolio of accounts
THE BACKGROUND THAT FITS
- Bachelor’s degree or equivalent related work or military experience
- 5 years of Order to Cash management experience supporting multiple business units
- Experience managing a large volume of transactions
- Experience leading and developing a newly organized team
- Master’s degree in Finance, Business Administration, or related field
- Experience leading an order to cash team for a Fortune 500 company
- Experience across multiple order to cash functions including cash application, credit, disputes, etc
- Credit Industry group membership and participation
- Experience leading the transitioning of AR portfolios between delivery sites
#LI-DT1
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
THE BACKGROUND THAT FITS
- Establish a controlled data management environment through planning, funding, prioritization, stewardship, oversight, communication, training, and monitoring data quality by serving as a liaison between the strategic and day to day operational functions
- Lead cultural change for data management and governance functions by implementing enterprise strategies, policies, and standards within their assigned domains
- Communicate and measure compliance and enforce activities and behaviors to achieve adoption the enterprise and line of business directions
- Support enterprise governance and stewardship by coordinating with Business Data Stewards within the associated business areas to achieve required governance coverage for domain data
- Ensure steward responsibilities are upheld for metadata management, master and reference data management, data quality, data usage, security, privacy, compliance as aligned between the business and IT
- Partner to identify and define shared (enterprise level), key business terms, definitions, business rules, quality requirements, critical data elements, and align consistently across the enterprise
- Escalate, vet, negotiate and remediate issues and conflicts
- Advocate teamwork and be forthcoming and transparent by liaising with Chief Data Office, Business Stewards, and projects for unified direction
Required Skills:
- Bachelor’s degree from an accredited four-year university
- Two years previous work experience, preferably in maintaining data quality, resolving transactions and account data
- Financial Industry experience preferred
- Data stewardship experience preferred
- CRM (Salesforce, MS Dynamics, or similar application)
- MS Office Suite (particularly MS Excel)
- Experience with BI tools a plus
- Ability to display independent judgment to make decisions where no clear precedents exist; adjusts plans and deliverables with the right approvals and the business goals in mind.
- Ensures that all standards are followed, and controls are adequately designed and implemented.
- Strong analytical skills, SQL, or similar coding skills definite plus
THE TEAM YOU WILL BE JOINING
- Multi-billion dollar manufacturer of specialty products known for creating new market spaces, segments and solutions that redefine markets
- Strong R&D investing big dollars and allocating 1500 people – Awarded Excellence in Continuing Innovation by DuPont
- Featured in Fortune Magazine’s World’s Most Admired Companies
WHAT THEY OFFER YOU
- Ability for growth and professional development
- Insight into the company’s customers, products, and other divisions
- High visibility; exposure to great leadership
- Excellent benefits upon converting to a permanent employee
WHY THIS ROLE IS IMPORTANT
- Responsible for leading and developing a team of HR professionals in various stages of their professional careers
- Understand business goals and recommend new approaches, policies, and procedures to effect continual improvements in business objectives, productivity, and HR development within the company
- Collaborate with leaders to develop and implement proactive and innovative talent management solutions to deliver business results
- Oversee the talent acquisition process for hourly hires and contractors., assisting with recruiting, new hire onboarding and orientation
- Responsible for HRIS deployment, including management of local e-Time platform or other time management systems
THE BACKGROUND THAT FITS
- Bachelor’s Degree required
- 5- 7 years of HR management experience in a manufacturing or distribution environment
- Ability to provide management with proactive ideas on creating and maintaining a positive employee relations climate
- Strong organizational skills with the ability to manage multiple priorities
- Excellent written, verbal and interpersonal communication skills with the ability to work effectively at all levels in the organization
AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance.
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Pharmaceutical Services Company
- Awarded Top 20 Best Places to work in healthcare
- Global presence in 50+ countries with $140B in revenue
- Diversified organization servicing both manufacturers and providers within the industry
WHAT THEY OFFER YOU:
- Culture: Dynamic organization offering a vibrant culture and opportunity for growth
- Growth: High visibility role interfacing with key business leaders across organization
- Opportunity: Work with a name brand company who is a proven leader in their industry
- Stability: Dedicated leadership with stability and tenure
WHERE THIS POSITION IS LOCATED:
- Frisco, TX
WHY THIS ROLE IS IMPORTANT:
- Code applications or enterprise wide software systems using a disciplined development process.
- Integrate solutions with other applications and platforms outside the framework.
- Projects focused on multi-tenant, dedicated private, public, and multi-site solutions heavily focused on RESTful APIs.
- Work collaboratively with cross-functional teams to understand project objectives, gather automation requirements, design automated tests, troubleshoot issues, and implement scalable automation solutions.
- Define and implement efficient end-to-end provisioning of automation solutions.
- Conduct POCs to demo new ideas and help solidify technical direction.
- Remain current on IT trends pertaining to their area of practice (e.g., Agile, DevOps, Cloud, Microservices, containers)
- Support and/or execute testing efforts across the life cycle.
- Check for compliance with all standards, policies and procedures.
- Perform code reviews.
- Identify and automate process and procedures for on premise and cloud solutions (VMware, vBlock, Azure, AWS)
THE BACKGROUND THAT FITS:
- Bachelor’s degree in Programming/Systems or Computer Science or other related field. Or equivalent work experience
- 3-5 years of experience automating IT administration, IT processes, or business processes
- 3-5 years of experience managing or maintaining enterprise IT infrastructure (Servers, Storage, Network, and/or Security)
- 1 or more years of experience with process orchestration
- Must have a broad level of understanding surrounding information systems and application architecture standards
- Experience in Python, Ruby, Java, JavaScript, PowerShell, JSON or YAML
- Advanced knowledge of Object-Orient Design Patterns and use cases for applying them
- Experience in developing against API for cross function requirements. (VMWare, EMC, Cisco Azure, AWS)
- Knowledge of automation platforms including VMware vRA/vRO, Puppet, Azure Automation, AWS Cloud Formation, or similar