WHO OUR CLIENT IS:
- A stable, privately held company in the energy sector with various locations throughout the US.
- One of the largest providers of Energy Solutions in the United States, with the senior management team fielding more than 150 years combined experience in the electric industry.
- Our client provides engineering, construction and maintenance for distribution and transmission powerlines, substations, Engineering, Procurement and Construction (EPC) projects and renewable energy projects.
WHY YOU SHOULD CONSIDER THIS OPPORTUNITY:
- Opportunity to be a part of a highly visible, transformational IT initiative.
- Competitive base pay and benefit package.
- A company culture that offers a family friendly environment and promotes internal growth.
WHAT YOU WILL DO:
- Provide an exemplary customer experience with all end user interactions.
- Handle ~30 phone-based support requests per day, having a clear understanding of when to escalate issues.
- Perform all relative triage/troubleshooting measures prior to escalating to the next tier.
- Provide clear and detailed documentation within the service management system.
- Performing complex actions to correct problems using remote diagnostic remediation technology and tools, or in-person at user location to install, modify, or make repairs to computer hardware and/or software.
- Responding in a timely fashion to Service Desk tickets and escalated priority levels.
- Meeting Service Level Agreements and Key Performance Indicators for performance measurement.
- Maintain Service Desk queue and ensuring assigned work is completed.
- Providing updates, status, and completion of work information to Management regarding all assigned incidents, requests, and projects.
- Assisting in creation of technical training document for end user education and IT training guides.
- Coordinate with IT Security to promote security awareness and compliance.
- Microsoft Applications troubleshooting and support.
- Windows 10 troubleshooting and support.
- Microsoft O365 troubleshooting and support.
- Awareness of Infrastructure technology, such as Active Directory, LANs, and VPN’s.
- Ability to troubleshoot network related issues (TCP/IP, DNS) from the desktop.
- Experience in troubleshooting.
- Must have the ability to work effectively and empathetically with end-users, gain their confidence, understand their technical and operational needs and translate them into viable technical solutions.
HOW YOU ARE QUALIFIED
- Two year degree in IT, Business or closely related field is preferred, though experience can be substituted for education.
- Bilingual in Spanish and English
- Minimum 1-3 years of experience as a Service Desk Analyst
- Microsoft O365, Windows 7, and Windows 10 experience required.
- MDM – AirWatch experience preferred.
- Experience with Active Directory and other Microsoft Technologies.
- Experience with Apple iPad's and iPhones
- Excellent customer service skills for a diverse customer base.
- Ability to manage timelines and meet tight deadlines
- Detail oriented with excellent oral and written communication skills
- Manage and prioritize multiple tasks
- Excellent interpersonal skills needed to work with various levels of staff up to the Executive level.
- Self-motivated, constructive and positive attitude
#LI-BM1
THE TEAM YOU WILL BE JOINING:
- $6 billion services company in South Charlotte
- Aggressive growth to include strategic acquisitions
- Approximately 950 service locations; Company continues to grow and sets the standard for operations in this industry
- GREAT leadership team; open door policy with lots of energy and ideas
WHAT THEY OFFER YOU:
- Opportunity for exposure to Human Resources processes and procedures and learn from highly regarded HR team known for best practices
- Highly visible team – Working with new hires across the country
- Excellent training and all the resources and tools provided to perform and learn
- Fantastic team that works hard and has fun doing it!
WHAT YOU WILL DO:
- Work with onboarding team to execute new hire onboarding
- Manage new hire check-list, follow-up on outstanding activities, schedule pre-employment requirements and audit paperwork for compliance
- Communicate team via phone and email
- General administrative duties as requested
HOW YOU ARE QUALIFIED:
- Previous experience and/or educational background to Human Resources
- Knowledge of HR processes – Ideally related to new hire onboarding to include pre-employment screening, documentation, I-9 verification
- Strong organizational, communication, follow-up and customer service skills – attentive to detail
THE TEAM YOU WILL BE JOINING:
- $6 billion services company in South Charlotte
- Aggressive growth to include strategic acquisitions
- Approximately 950 service locations; Company continues to grow and sets the standard for operations in this industry
- GREAT leadership team; open door policy with lots of energy and ideas
WHAT THEY OFFER YOU:
- Opportunity for exposure to Human Resources processes and procedures and learn from highly regarded HR team known for best practices
- Highly visible team – Working with new hires across the country
- Excellent training and all the resources and tools provided to perform and learn
- Fantastic team that works hard and has fun doing it!
WHAT YOU WILL DO:
- Work with onboarding team to execute new hire onboarding
- Manage new hire check-list, follow-up on outstanding activities, schedule pre-employment requirements and audit paperwork for compliance
- Communicate team via phone and email
- General administrative duties as requested
HOW YOU ARE QUALIFIED:
- Previous experience and/or educational background to Human Resources
- Knowledge of HR processes – Ideally related to new hire onboarding to include pre-employment screening, documentation, I-9 verification
- Strong organizational, communication, follow-up and customer service skills – attentive to detail
THE TEAM YOU WILL BE JOINING:
- A successful, privately held company in the energy sector with various locations throughout the Southeast
- The largest and Energy Solutions in the United States, with the senior management team fielding more than 150 years combined experience in the electric industry.
- Our client provides engineering, construction and maintenance for distribution and transmission powerlines, substations, Engineering, Procurement and Construction (EPC) projects and renewable energy projects.
WHAT THEY OFFER YOU:
- Fast paced and continuously growing environment with exposure to senior leadership
- Competitive compensation and benefits package
- A strong code of conduct and company culture offers a family friendly environment that promotes internal growth coupled with work-life-balance
WHY THIS ROLE IS IMPORTANT:
- Lead and assist in complex network designs and configuration projects in association with cutting-edge network platforms.
- Plan network installation and/or upgrade projects, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security.
- Lead a team of network engineers in the execution of IT projects; assign and supervise network support staff in their daily activities and special projects.
THE BACKGROUND THAT FITS:
- Bachelor's degree in Computer Science, Information Technology, related area and 8+ years of industry-related experience.
- Strong foundation in organizational management and engineering.
- Experience
- Understanding of protocols such as TCP/IP, SMTP, SSL, FTP
- Familiarity with control models and system security.
- Strong comprehension of system working frameworks (Juniper Junos, Cisco IOS, Aruba, Fortinet technologies)
- Sharp investigating facilities
- Capacity to work independently
- Knowledge of backup solutions and disaster recovery.
- Extensive knowledge of common networking technologies and devices including LAN, WAN, Routers, switches, DNS and DHCP.
- Knowledge of server and computer networks; VoIP telephone systems, SharePoint, MS Exchange, MS SQL, VMWARE Sphere 6.7, Active Directory
- Azure experience is preferred
- Ability to prioritize, manage and execute on multiple tasks simultaneously.
- Collaborative approach problem solving.
- Work collaboratively with other technical personnel as appropriate .
- Must be willing to be part of a team that operates on an on-call basis.
- Excellent written and verbal skills.
- Excellent problem solving and critical thinking skills.
- Self-starting, self-governing, initiative-taking, team playing approach.
- Strong attention to detail.
#LI-QM1
WHO OUR CLIENT IS:
- A stable, privately held company in the energy sector with various locations throughout the US.
- One of the largest providers of Energy Solutions in the United States, with the senior management team fielding more than 150 years combined experience in the electric industry.
- Our client provides engineering, construction and maintenance for distribution and transmission powerlines, substations, Engineering, Procurement and Construction (EPC) projects and renewable energy projects.
WHY YOU SHOULD CONSIDER THIS OPPORTUNITY:
- Opportunity to be a part of a highly visible, transformational IT initiative.
- Competitive base pay and benefit package.
- A company culture that offers a family friendly environment and promotes internal growth.
WHAT YOU WILL DO:
- Function as technical expert for Ivanti suite
- Partner with stakeholders to design, develop and implement enterprise wide ITSM solution
- Identify and implement system enhancements to the Ivanti Service Desk module to streamline ITIL process workflows
- Set up workflows, configuration changes, and developing service desk reports using Ivanti service desk suite.
- Building objects, developing windows and views using Ivanti Service Management suite.
- Develop solutions within the Service Management, Asset Management and Endpoint Management suite(s) and apply User Interface concepts.
- Develops sound innovative solutions which enable process optimization and automation and create business value.
- Participates in the creation of the ITSM strategy.
HOW YOU ARE QUALIFIED:
- 5+ years of IT Service Management experience
- 2+ years of experience using Ivanti IT Service Management solutions preferred (i.e Service Desk, Knowledge Management, Asset Management, Product Catalog, Self-Service).
- Demonstrated ability to design, develop and implement moderate to complex ITSM enterprise solutions.
- Software Development experience in .Net or Java
- Strong understanding of SQL database structure to aid in reporting and design
- Ability to work effectively in a high energy environment
- ITIL Certification is desirable
#LI-AD1
THE TEAM YOU WILL BE JOINING
- An organization that establishes a diverse and vibrant economy grounded in cultural values, based on key assets, and leverages strategic partnerships that foster entrepreneurship, encourage innovation, attract capital investment, and create employment opportunities that improves the overall quality of life
WHAT THEY OFFER YOU
- This position will serve and collaborate with the CFO / Director of Administrative Services
- This role may supervise a team of 3-5 staff accountants
LOCATION
- Fort Mill, SC
WHY THIS ROLE IS IMPORTANT
- Exceptional Debit and Credit journal entry experience is a MUST
- Exposure to full cycle accounting responsibilities including financial reporting, payroll, SG&A expense analysis, asset adherence, and audit review
- Deferred revenue, accounting for advance grant payments
- Fixed Asset roll forward reconciliation monthly reconciliation and net book value analysis
- Prepaid expense and other current asset reconciliation monthly review
- Financial modeling, divisional reporting detail
- GL reconciliation, fund accounting, grant accounting and exposure to governmental accounting practices will be a plus over other candidates
- Strong Excel skills are a must – advance formula capabilities, pivot table, VLookups etc
THE BACKGROUND THAT FITS
- Bachelor’s degree in Accounting or Finance
- CPA preferred
- Minimum of 5-7 years of experience in finance or accounting function
- Supervisory experience leading staff accountants
- Audit experience in public accounting ++
- Non-Profit or Government Entity experience will be a plus
#LI-MS2
THE TEAM YOU WILL BE JOINING:
- $7B services company HQ in Charlotte area
- Highly respected and known for being an industry leader in their market
- Aggressive growth over the last several years both organically and through acquisitions
- Consistently ranked as one of the top employer’s in Charlotte
- Very strong leadership team; open door policy with lots of energy and ideas
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits leading to growth and newly created opportunities
- Tons of opportunities to take on responsibility and ownership and have a meaningful impact.
- Leadership that encourages teammates to identify opportunities and share ideas to improve and scale technology, and organization, and then bring to life
WHY THIS ROLE IS IMPORTANT:
- Partner with internal stakeholders to develop HR technology solutions that streamline and automate HR processes throughout the system development lifecycle
- Develop and configure flexible solutions that are extensible to future business needs in the Human Capital Management System such as Compensation, Recruiting, Payroll, Benefits, Time Tracking, Reporting, Performance Management, L&D, and more
- Supports critical system maintenance and operational tasks within the HRIS (Workday)
- Serve as the IT expert who works with the Human Resource Information System (HRIS)
- Translate business objectives and user needs into clearly written technical requirements
- into system requirements to optimize processes, improve efficiency and improve the user experience with the system
- Supports critical system maintenance and operational tasks within the HRIS
- Provide status reports, progress reports and documentation to functional leads and management
THE BACKGROUND THAT FITS:
- Bachelor's degree in Human Resources, computer science or related fields OR equivalent related experience
- 5-8 years’ experience with Workday HCM systems (implementation OR post implementation required)
- Workday certification in 1 or 2 functional areas preferred (Compensation, Benefits, Union, Payroll, Time-Tracking)
- Experience with automated testing tools; Kainos Smart preferred but not required
- Experience within the Agile Methodology (Scrum preferred)
- Enterprise reporting tools and Workday reporting
- Hybrid onsite/remote work flexibility preferred (open to remote candidates willing/ability to travel to corporate office as needed)
- Skilled in Workday, SQL Server, Microsoft Office Suite, Regression Testing, Team Foundation Server (TFS), Creative Problem Solving, and Auditing
#LI-MPP1
THE TEAM YOU WILL BE JOINING:
- $7B services company HQ in Charlotte area
- Highly respected and known for being an industry leader in their market
- Aggressive growth over the last several years both organically and through acquisitions
- Consistently ranked as one of the top employer’s in Charlotte
- Very strong leadership team; open door policy with lots of energy and ideas
WHAT THEY OFFER YOU:
- Culture: Excellent work environment that fosters collaboration
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits leading to growth and newly created opportunities
- Tons of opportunities to take on responsibility and ownership and have a meaningful impact.
- Leadership that encourages teammates to identify opportunities and share ideas to improve and scale technology, and organization, and then bring to life
WHY THIS ROLE IS IMPORTANT:
- Partner with internal stakeholders to develop HR technology solutions that streamline and automate HR processes throughout the system development lifecycle
- Develop and configure flexible solutions that are extensible to future business needs in the Human Capital Management System such as Compensation, Recruiting, Payroll, Benefits, Time Tracking, Reporting, Performance Management, L&D, and more
- Supports critical system maintenance and operational tasks within the HRIS (Workday)
- Serve as the IT expert who works with the Human Resource Information System (HRIS)
- Translate business objectives and user needs into clearly written technical requirements
- into system requirements to optimize processes, improve efficiency and improve the user experience with the system
- Supports critical system maintenance and operational tasks within the HRIS
- Provide status reports, progress reports and documentation to functional leads and management
THE BACKGROUND THAT FITS:
- Bachelor's degree in Human Resources, computer science or related fields OR equivalent related experience
- 3-5 years’ experience with Workday HCM systems (implementation OR post implementation required)
- Experience within the Agile Methodology (Scrum preferred)
- Enterprise reporting tools and Workday reporting
- Hybrid onsite/remote work flexibility preferred (open to remote candidates willing/ability to travel to corporate office as needed)
- Skilled in Workday, SQL Server, Microsoft Office Suite, Regression Testing, Team Foundation Server (TFS), Creative Problem Solving, and Auditing
#LI-MPP1
THE TEAM YOU WILL BE JOINING:
- $7B services company HQ in Charlotte area
- Highly respected and known for being an industry leader in their market
- Aggressive growth over the last several years both organically and through acquisitions
- Consistently ranked as one of the top employer’s in Charlotte
- Very strong leadership team; open door policy with lots of energy and ideas
WHAT THEY OFFER YOU:
- Some of the best employer benefits in the area – health, wellness, dental, 401(k), flexibility, and more
- Ability to drive and build out your career – this newly created role is poised for growth and has a direct impact on the organization
- Brand recognition and career development – continuing education and certifications program, professional networking opportunities, etc.
- Culture of leaning and a company philosophy of "get it done"
WHY THIS ROLE IS IMPORTANT:
- Partner with internal stakeholders to develop HR technology solutions that streamline and automate HR processes throughout the system development lifecycle
- Develop and configure flexible solutions that are extensible to future business needs in the Human Capital Management System such as Compensation, Recruiting, Payroll, Benefits, Time Tracking, Reporting, Performance Management, L&D, and more
- Supports critical system maintenance and operational tasks within the HRIS (Workday)
- Serve as the IT expert who works with the Human Resource Information System (HRIS)
- Translate business objectives and user needs into clearly written technical requirements
- into system requirements to optimize processes, improve efficiency and improve the user experience with the system
- Supports critical system maintenance and operational tasks within the HRIS
- Provide status reports, progress reports and documentation to functional leads and management
THE BACKGROUND THAT FITS:
- Bachelor's degree in Human Resources, computer science or related fields OR equivalent related experience
- 5-8 years’ experience with Workday HCM systems (implementation OR post implementation required)
- Workday certification in 1 or 2 functional areas preferred (Compensation, Benefits, Union, Payroll, Time-Tracking)
- Experience with automated testing tools; Kainos Smart preferred but not required
- Experience within the Agile Methodology (Scrum preferred)
- Enterprise reporting tools and Workday reporting
- Experience with creating and maintaining Complex compensation rules supporting plans to including but not limited to Allowance plans, Salary plans, Merit plans, Bonus plans
- Experience creating and maintaining Benefit related processes such as Benefit Groups, Benefit Plans (Health Insurance, Spending Accountants, Retirement, Wellness etc) in a complex environment
- Hybrid onsite/remote work flexibility preferred (open to remote candidates willing/ability to travel to corporate office as needed)
- Skilled in Workday, SQL Server, Microsoft Office Suite, Regression Testing, Team Foundation Server (TFS), Creative Problem Solving, and Auditing
- Prior experience with Unions OR ACA OR Benefit Business Process (not required)
#LI-MPP1
THE TEAM YOU WILL BE JOINING:
- $7B services company HQ in Charlotte area
- Highly respected and known for being an industry leader in their market
- Aggressive growth over the last several years both organically and through acquisitions
- Consistently ranked as one of the top employer’s in Charlotte
- Very strong leadership team; open door policy with lots of energy and ideas
WHAT THEY OFFER YOU:
- Some of the best employer benefits in the area – health, wellness, dental, 401(k), flexibility, and more
- Ability to drive and build out your career – this newly created role is poised for growth and has a direct impact on the organization
- Brand recognition and career development – continuing education and certifications program, professional networking opportunities, etc.
- Culture of leaning and a company philosophy of "get it done"
WHY THIS ROLE IS IMPORTANT:
- Partner with internal stakeholders to develop HR technology solutions that streamline and automate HR processes throughout the system development lifecycle
- Develop and configure flexible solutions that are extensible to future business needs in the Human Capital Management System such as Compensation, Recruiting, Payroll, Benefits, Time Tracking, Reporting, Performance Management, L&D, and more
- Supports critical system maintenance and operational tasks within the HRIS (Workday)
- Serve as the IT expert who works with the Human Resource Information System (HRIS)
- Translate business objectives and user needs into clearly written technical requirements
- into system requirements to optimize processes, improve efficiency and improve the user experience with the system
- Supports critical system maintenance and operational tasks within the HRIS
- Provide status reports, progress reports and documentation to functional leads and management
THE BACKGROUND THAT FITS:
- Bachelor's degree in Human Resources, computer science or related fields OR equivalent related experience
- 5-8 years’ experience with Workday HCM systems (implementation OR post implementation required)
- Workday certification functional area(s) preferred
- Experience with automated testing tools; Kainos Smart preferred but not required
- Experience within the Agile Methodology (Scrum preferred)
- Enterprise reporting tools and Workday reporting
- Hybrid onsite/remote work flexibility preferred (open to remote candidates willing/ability to travel to corporate office as needed)
- Skilled in Workday, SQL Server, Microsoft Office Suite, Regression Testing, Team Foundation Server (TFS), Creative Problem Solving, and Auditing
#LI-MPP1