AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance.
WHO OUR CLIENT IS:
- Fortune 500 media and network communications company
- Dedication to providing quality service and value by exceeding customer expectations
- Expanding national footprint in 30+ states
- Rich history of growth and diversification
WHY YOU SHOULD CONSIDER THIS OPPORTUNITY:
- Culture: Environment of flexibility, success and accountability
- Growth: Exceptional personal and professional growth potential
- Opportunity: High visibility to senior leadership on an enterprise level
- Stability: Emphasis on developing and retaining top talent
WHAT YOU WILL DO:
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Provide direction, guidance, and feedback to team members.
- Adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.
- Identify and present opportunities for improved operational procedures inside and outside the department and on an ongoing basis.
- Assist with training and auditing of department for adherence to establish policies and procedures.
- Audit tickets and tasks to ensure adherences to company policies and procedures, reporting discrepancies back to the team Mangers for follow up.
- Projects include complex problem resolution, applying practical application of the general and specific technical aspects of the job.
HOW YOU ARE QUALIFIED:
- Customer service experience
- Experience resolving low-complexity inquiries
- Experience with auditing tickets and tasks
AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance.
WHO OUR CLIENT IS:
- Fortune 500 media and network communications company
- Dedication to providing quality service and value by exceeding customer expectations
- Expanding national footprint in 30+ states
- Rich history of growth and diversification
WHY YOU SHOULD CONSIDER THIS OPPORTUNITY:
- Culture: Environment of flexibility, success, and accountability
- Growth: Exceptional personal and professional growth potential
- Opportunity: High visibility to senior leadership on an enterprise level
- Stability: Emphasis on developing and retaining top talent
WHAT YOU WILL DO:
- Actively and consistently support all efforts to simplify and to enhance the customer experience.
- Assist representatives with questions/escalations in a timely, thorough, and efficient manner.
- Include contacting customers as necessary and interacting with management internally and in other departments.
- Work closely with representatives and assists with briefings, trainings, or other coaching opportunities as needed.
- Provide feedback to supervisor/ manager as appropriate.
- Provide reporting to supervisors/managers which assists them in monitoring the performance of team members.
- Observe associates/specialists to ensure adherence to company policies and procedures, reporting discrepancies back to the supervisor / manager for follow up.
- Adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.
- Identify and present opportunities for improved operational procedures and customer satisfaction both internally and externally to the department supervisor and manager on an ongoing basis.
- Remain current and knowledgeable on every aspect of credit services.
- Perform department audits for adherence to established policies and procedures.
- Proactive in ongoing projects.
- Active in building a team environment.
- Perform other duties as assigned.
HOW YOU ARE QUALIFIED:
- 4+ years of relevant background experience
- In depth Knowledge of the ICOMS and/or CSG billing systems, extensive knowledge of billing cycles and cross divisional procedures. Industry specific billing system knowledge preferred.
- Demonstrated working knowledge of computers, spreadsheet and word processing software is required.
- Possess good verbal, written and interpersonal communication skills to communicate effectively and professionally with internal and external customers.
- Requires self-motivation, accuracy, problem solving and the ability to perform effectively in a fast-paced multi-tasking environment.
- Ability to make sound business decisions and multi-task in a fast-paced environment.
- Knowledge of Microsoft Excel and Office a must
- Experience in banking industry preferred
HVAC Service Technician
THE TEAM YOU WILL BE JOINING:
- Home services company disrupting the skilled trades industry with leading customer excellence focus that has seen tremendous growth
- Multi-state presence with more than 10 operating companies
- Culture is an employee-oriented, high performance, innovating organization, emphasizing empowerment, quality, productivity, and high integrity standards
WHAT THEY OFFER YOU:
- Leadership mindset focused on customer excellence and ensuring an entrepreneurial culture
- Consistent growth – the company has tripled in size in 2021 with plans to double by end of 2022
- Autonomy and trust to get the job done and a voice to raise up suggestions for improvement
- Company benefits include Health, free Dental and Vision, 401k with company match, and more!
- This position is bonus eligible
WHERE THIS SITS:
- Field opportunity in Kitty Hawk, NC
WHY THIS ROLE IS IMPORTANT:
- Develop your expertise through the installation, removal, and repair process of residential HVAC systems
- Representing the company as the direct point of contact, you'll provide valued customers an exceptional experience through education and accurate diagnostic testing
- Keeping all parties informed, you'll prepare written materials such as work orders, bids, and equipment inventory
- Continually enforcing safety, you'll utilize standard HVAC codes to troubleshoot, quote, and replace parts and products as needed
- Empower junior technicians by serving as a mentor to enhance and develop their skillsets
THE BACKGROUND THAT FITS:
- 2+ years of HVAC installation experience required
- EPA certification required
- Comfortable lifting up to 100lbs and strenuous physical activity
- A trusted professional with a proven record of building and maintaining customer relationships
- Ability to understand and complete the daily technical challenges that arise
- Proactively seek and improve knowledge of the latest technology is preferred
THE TEAM YOU WILL BE JOINING:
- Home services company disrupting the skilled trades industry with leading customer excellence focus that has seen tremendous growth
- Multi-state presence with more than 10 companies
- Culture is an employee-oriented, high performance, innovating organization, emphasizing empowerment, quality, productivity, and high integrity standards
WHAT THEY OFFER YOU:
- Leadership mindset focused on customer excellence and ensuring an entrepreneurial culture
- Consistent growth – the company has tripled in size in 2021 with plans to double by end of 2022
- Autonomy and trust to get the job done and a voice to raise up suggestions for improvement
- Company benefits include Health, free Dental and Vision, 401k with company match, and more!
- This position is bonus eligible
WHERE THIS SITS:
- Field opportunity in Kitty Hawk, NC
WHY THIS ROLE IS IMPORTANT:
- Develop your expertise by assisting the installation, removal, and repair processes of residential HVAC systems
- Supporting residents' safety, you'll provide valued customers an exceptional experience through education and identifying maintenance risks on equipment
- You'll utilize standard HVAC codes to help troubleshoot and replace parts and products as needed
- Because daily responsibilities and customer queries are subject to change, you will keep daily logs and records of all maintenance functions.
- Empower junior technicians by serving as a mentor to enhance and develop their skillsets
THE BACKGROUND THAT FITS:
- 2+ years of HVAC installation experience required
- EPA certification required
- Comfortable lifting up to 100lbs and strenuous physical activity
- A trusted professional with a proven record of building and maintaining customer relationships
- Ability to understand and complete the daily technical challenges that arise
- Proactively seek and improve knowledge on the latest technology is preferred
THE TEAM YOU WILL BE JOINING:
- Largest Publicly traded logistics company in North America with 97,000 employees, 1,500 locations and over 50,000 customers in 30 countries
- Portfolio includes less-than-truckload (LTL), freight brokerage, last mile, intermodal, drayage and global forwarding services
- Operating approximately 800 warehouses with 200 million square feet of space they are the second largest third-party contract logistics provider globally
- Multi-billion dollar business model that embraces a fast-paced and innovative culture with heavy growth by way of acquisition
WHAT THEY OFFER YOU:
- Company offers upward mobility and promotion from within
- Excellent benefits and team oriented work environment
- Global company with an outstanding reputation and great tenure
WHY THIS ROLE IS IMPORTANT:
- Partner with district leadership to identify and implement HR interventions that have a direct impact on the profitability of the district; propel communication activities in coordination with local and district management
- Drive performance and talent management processes in the district
- Manage HR representatives in the district, ensuring professional HR support in each facility
- Coach and counsel management and hourly employees regarding policies and procedures, discipline, interpersonal and teamwork opportunities; investigate and resolve employee relations issues that arise in the service centers
- Promote employee engagement through regular, personal contact resulting in a positive employee relations atmosphere
- Drive effective recruiting, selection and onboarding activities for salaried employees, and oversee hourly hiring by HR representatives and local management
- Ensure compliance with all company, government, labor and transportation industry regulations; deliver training to maintain compliance
BACKGROUND THAT FITS:
- Bachelor's degree or equivalent related work or military experience
- 5 years in HR in complex environments
- Experience leading direct reports
- Experience with HRMS and related HR software
- Availability to travel 50-75% of the time
It'd be great if you also have:
- Bachelor's degree in HR, Business or a related field
- HR certification
- Strong business and financial acumen
- 3 years in a supervisory role
THE TEAM YOU WILL BE JOINING:
- $220M entrepreneurial driven company that has been in existence since 2005 offering technology and support services
- You will be given the chance to help build a company that is looking to double in size over the next few years through investments in sales and marketing functions
WHAT THEY OFFER YOU:
- An exciting opportunity to focus on innovation
- All voices are heard when presenting new ideas and new technology, all focusing around the customer experience
- Help develop and build out the FP&A organization from the ground up
LOCATION:
- Remote / Hybrid flexibility (EST zone)
WHY THIS ROLE IS IMPORTANT:
- Coordinate and develop financial models, reports, dashboards and other presentation materials
- Develop and manage financial reporting dashboard including but not limited to monthly results, quarterly forecast, and ROI metrics
- Work closely with cross-functional partners to support build of long-term Strategic Plan
- Demonstrates a significant understanding of corporate finance and costing principles, understands P&L and balance sheet dynamics, principles of cost control/management
THE BACKGROUND THAT FITS:
- Bachelor’s degree in a relevant discipline with MBA strongly preferred
- 3+ years progressive Financial Analysis experience in a corporate environment
- 2+ years experience in partnering with business leaders
- Experience with financial planning and forecasting
- Strong Microsoft Office Suite (Excel and PowerPoint) skills
- NetSuite Experience a plus
THE TEAM YOU WILL BE JOINING:
· Largest publicly traded logistics company in North America and the second largest third-party contract logistics provider globally
· 97,000 employees, 1,500 locations, and over 50,000 customers in 30 countries and operating with 800 warehouses with 200 million sq ft of space
· Portfolio includes less-than-truckload (LTL), freight brokerage, last mile, intermodal, drayage and global forwarding services
· Multi-billion dollar business model with a fast-paced and innovative culture with heavy growth by way of acquisition
WHAT THEY OFFER YOU:
· Company offers upward mobility and promotion from within
· Excellent benefits and team oriented work environment
· Global company with an outstanding reputation and great tenure
WHY THIS ROLE IS IMPORTANT:
- Work closely with the operations team and provide counsel and guidance regarding policies, procedures and state and federal regulatory compliance requirements
- Keep management and operations apprised of internal and external HR developments that may impact overall effectiveness
- Facilitate new hire orientation and ensure a positive onboarding experience
- Assist supervisors with performance management, including delivering disciplinary action for hourly employees
- Maintain personnel files and training materials, ensuring documents and manuals are kept current, accurate, confidential and in compliance with company policies and government regulations
BACKGROUND THAT FITS:
- Bachelor’s degree or equivalent related work or military experience
- 2 years of HR experience, including compensation, HRIS administration, HR management, benefits administration, payroll and employee relations
- Experience working in HRIS and time/attendance systems
- Experience with Microsoft Office (Word, Excel and PowerPoint)
- Professional HR certification
- Bilingual English/Spanish
- Excellent verbal and written communication skills; able to present clean, organized and thorough information and data appropriate for intended audience
THE TEAM YOU WILL BE JOINING:
· Largest publicly traded logistics company in North America and the second largest third-party contract logistics provider globally
· 97,000 employees, 1,500 locations, and over 50,000 customers in 30 countries and operating with 800 warehouses with 200 million sq ft of space
· Portfolio includes less-than-truckload (LTL), freight brokerage, last mile, intermodal, drayage and global forwarding services
· Multi-billion dollar business model with a fast-paced and innovative culture with heavy growth by way of acquisition
WHAT THEY OFFER YOU:
· Company offers upward mobility and promotion from within
· Excellent benefits and team oriented work environment
· Global company with an outstanding reputation and great tenure
WHY THIS ROLE IS IMPORTANT:
- Partner with the Operations team to provide direction and guidance regarding policies, procedures and state and federal regulatory compliance requirements; keep management and Operations apprised of internal and external HR developments that may impact overall effectiveness
- Facilitate new hire orientation and ensure a positive onboarding experience
- Maintain associate personnel files and training materials, ensuring documents and manuals are current, accurate, confidential and in compliance with company policies and government regulations
- Collaborate with leave administrator and management to effectively handle and track leave programs, including short-term disability, workers’ compensation, FMLA and personal leaves
- Implement and utilize HR metrics to measure performance
- Assist with performance management, including delivering disciplinary actions for hourly employees and processing terminations in partnership with corporate HR and Legal
BACKGROUND THAT FITS:
- Bachelor’s degree or equivalent related work or military experience
- 1-5 years of HR experience
- Experience working with HRIS and time/attendance systems
- Knowledge of multiple human resources disciplines, including federal and state employment and benefits laws
- Experience with Microsoft Office (Word, Excel and PowerPoint)
- PHR certification
- Bilingual English/Spanish
AccruePartners values our contract employees and it is our intent to be a thought leader with regards to The Affordable Healthcare Act. Our contract employees are eligible for Major Medical, Vision, Dental, Short Term Disability and 401K.
WHO OUR CLIENT IS:
• Fortune 500 media and network communications company
• Dedication to providing quality service and value by exceeding customer expectations
• Expanding national footprint in 30+ states
• Rich history of growth and diversification
WHY YOU SHOULD CONSIDER THIS OPPORTUNITY:
• Culture: Environment of flexibility, success and accountability
• Growth: Exceptional personal and professional growth potential
• Opportunity: High visibility to senior leadership on an enterprise level
• Stability: Emphasis on developing and retaining top talen
WHERE THIS POSITION IS LOCATED:
- Maple Heights, OH
WHAT YOU WILL DO:
- Responsible for the complete recruitment cycle including posting job advertisements, searching the Internet and relevant databases, networking and qualifying candidates.
- Screens, interviews and registers prospective professional candidates.
- Submits and reviews candidates with the hiring manager.
- Assists in negotiating salaries and satisfying customer s needs. Handles multiple requests simultaneously and provide professional support to managers
- Able to understand and advance company s compensation, people development, and equal employment strategies
THE BACKGROUND THAT FITS
- 4+ years of full cycle recruiting experience