AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance.

 

THE TEAM YOU WILL BE JOINING:

WHAT THEY OFFER YOU:

WHERE THIS POSITION IS LOCATED:

WHY THIS ROLE IS IMPORTANT:

Under direction provides professional, technical support for basic hardware, software and service based inquires. Serve as the initial point of contact for all technical computer related issues for internal and external customers. This is the entry level position for the Help Desk Specialist series. The position requires a foundation in technical computer skills and systems; strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Help Desk Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast-paced environment.

THE BACKGROUND THAT FITS:

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance. 

 

THE TEAM YOU WILL BE JOINING:

  • High-Growth Publicly traded organization with revenues over $15B; highly diversified with over 45,000 customers and 100+ locations in North America
  • Highly acquisitive company is one of the fastest growing in North America; more than 84,000 employees at 229 locations globally
  • Multi-billion dollar business model that embraces a fast-paced and innovative culture with heavy growth by way of acquisition

WHAT THEY OFFER YOU:

  • Company offers upward mobility and promotion from within
  • Excellent benefits and team oriented work environment
  • Global company with an outstanding reputation and great tenure

WHERE THIS POSITION IS LOCATED:

  • Atlanta, GA

WHY THIS ROLE IS IMPORTANT:

  • Receive, route, resolve and properly close all HR inquiries
  • Create, triage, and resolve customer inquiries and requests
  • Perform daily review of open case cues, complete 20-30 inbound calls and 20-30 emailed cases per day
  • Assist customers in understanding HR systems, processes and procedures
  • Provide data entry support for new hire data, contingent worker information and employee personal data, fulfill employment verification requests if escalated
  • Participate in system testing and identification of system and user-interface issues

THE BACKGROUND THAT FITS:

  • Minimum high school diploma or GED equivalent, Bachelor’s degree preferred
  • Experience working in a Customer service role, Contact Center or HR department
  • Experience with SAP SuccessFactors or other HR systems
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to build strong cross-functional relationships and interact effectively with all levels of staff and management
  • Experience working remote 

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance. 

 

WHO OUR CLIENT IS:

WHAT THE COMPANY OFFERS YOU:

WHAT THE COMPANY OFFERS YOU:

WHY THIS ROLE IS IMPORTANT:

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance.

THE TEAM YOU WILL BE JOINING:

WHAT THEY OFFER YOU:

WHERE THIS POSITION IS LOCATED:

WHY THIS ROLE IS IMPORTANT:

 

THE BACKGROUND THAT FITS: