Lead Infrastructure Technician Release in Charlotte, North Carolina
Posted 04/06/23
THE TEAM YOU WILL BE JOINING:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
- Leads the routinely performed analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications, and devices.
- Oversees the acquisition, installation, and any upgraded computer components and software and planning for service outages and other problems.
- Approves automation of routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement.
- Reviews domain solutions and executes changes in line with the implementation plan.
- Communicates project, operational, and strategy risks and opportunities to senior management, along with corrective action plans when required.
- Publishes metrics to qualify and quantify configuration success and ensures that configuration practices are following standards.
- Approves documentation as it relates to domain configuration, routing, processes, and service records.
- Ensures successful delivery on all project and operational commitments, including quality and timeliness metrics.
- Coaches, mentors, and delegates work to lower-level professionals.
Required Skills:
- 5+ years of previous experience
- Strong communication and interpersonal skills
- Previous experience with project management tools and techniques
- Attention to detail and ability to manage multiple priorities.
- JIRA, M365, ITIL
Employee Type: Contract
Location: Charlotte, North Carolina
Category: Information Technology
Date Posted: 04/06/23
