IT User Support Analyst II in Jacksonville, Florida
Posted 03/10/22
THE TEAM YOU WILL BE JOINING:
Fortune 100 Financial Services Company
100-year history of dedication to customer satisfaction, success and growth
Tremendous growth and new business strategy leading to the need for new talent
Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
Culture: Excellent work environment that fosters collaboration
Growth: Ability to make an impact on the direction of the organization
Opportunity: Gain hands-on experience working with cutting-edge technology
Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
Monitors the operation of systems and networks to ensure business continuity. Reviews the latest alerts to determine relevancy and urgency.
Scans to identify security vulnerabilities and potential risks; takes effective measures to prevent and reduce cyber security incidents.
Analyzes potential risks, vulnerabilities, malware, etc. as needed.
Contributes to security audit on a regular basis to ensure compliance with cyber security policies and standards. Manages and configures security monitoring tools (netflows, IDS, correlation rules, etc.).
THE BACKGROUND THAT FITS
Bachelors’ degree preferred
5+ years of 2nd desktop related support
2+ years supporting a Trade Floor
Experience with Service Now or a similar incident management system