IT Technician I in Fort Mill, North Carolina
Posted 05/03/23
THE TEAM YOU WILL BE JOINING:
WHAT THEY OFFER YOU:
THE BACKGROUND THAT FITS:
- Industry leading services and technology company with $600M in revenue.
- Privately held with a 40-year history and over 80 locations across the US with 1400 employees.
- Undergoing a large company transformation with an HQ relocation and upgrading internal systems; positioned to expand by 200%, taking their business to new heights
- Unwavering commitment to delivering exceptional customer service, earning a reputation as a reliable partner to meet the unique needs of each client.
WHAT THEY OFFER YOU:
- State-of-the-art new office space that offers a collaborative work environment.
- Opportunity to make a huge impact on building new culture, upgrading systems and evolving the company into "future state."
- Values and invests in its employees, offering a safe and inclusive work environment and ongoing training programs for career advancement.
- Commitment to innovative technology and equipment, employees have access to the most advanced tools and resources in the field, providing them with unparalleled opportunities for growth and development.
- Offers a comprehensive compensation and benefits package, a culture that values teamwork, respect, accountability and flexibility, and a team that is like family.
- The IT Technician I will be responsible for providing support to all internal users of the organization.
- Filer incoming calls and ticket requests for Tier I support issues.
- Work closely with IT Technician II/III and Systems Support Analysts in gathering data to determine best practices in resolving technical issues.
- Build relationships with leadership, IT and corporate function teams in resolving IT operation issues.
- On-Site in Fort Mill, SC
THE BACKGROUND THAT FITS:
- 1-2 years of experience in an IT Support/Helpdesk position.
- Hands-on experience working within a Windows 10/11 environment.
- Technical experience working with MDM (AirWatch, InTune, Meraki), Azure AD, Office 365, SharePoint and printers.
- Strong customer-facing, interpersonal skills with the ability to work well in fast-paced environments.
- Experience working with MaddenCo or Zebra Printers, highly desired.
Employee Type: Direct Hire
Location: Fort Mill, North Carolina
Category: Information Technology
Date Posted: 05/03/23
