IT Systems Analyst in Charlotte, North Carolina
Posted 11/12/21

THE TEAM YOU WILL BE JOINING: 

  • Leading Non-profit organization that inspires philanthropy and focuses on strengthening companies across the national footprint 
  • 50 years of history with a strong financial portfolio; over $3bn in charitable assets
  • a civic leader and philanthropic partner to help individuals, nonprofits and companies bring their charitable visions to life

WHAT WE OFFER YOU:

  • Exposure to executive leadership with proven performance and demonstrated success
  • Excellent culture and beautiful offices in a thriving area in Charlotte
  • Ability to play with new technologies and be exposed to cutting edge tools

WHY THIS ROLE IS IMPORTANT:

  • Responsible for managing hardware and software, assisting staff with critical technology concerns, managing office equipment, and assisting with the administration of the organization’s servers and network.
  • Serve as backup for the IT Manager in various tasks and provide an escalation point for help desk tickets
  • Provides hands on, technical support for all end user hardware and software

THE BACKGROUND THAT FITS:

  • 4+ years of IT Support experience with Microsoft technologies including Windows 10, Servers, Active Directory, Group Policy, Office 365, Remote Desktop Services, Virtualization; Hardware and software installations; Diagnosing and troubleshooting IT issues including desktop support.
  • Hands on O365 Experience, including setting up passwords, adding new users, and various license requirements
  • Experience troubleshooting and repairing remote laptops and local desktops
  • Solid understanding of network technology and related concepts, such as LAN/WAN, TCP/IP, DNS, DHCP, VPN, SMTP, etc.
  • Strong customer service/support experience
  • Attention to detail and a high level of documentation
  • Experience with Microsoft Azure environment will be a plus.
#LI-JL1
  • Employee Type: Direct Hire
  • Location: Charlotte, North Carolina
  • Category: Information Technology
  • Date Posted: 11/12/21
Apply Today!
Apply Today!

Apply Today!

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