IT Support Specialist in Monroe, North Carolina
Posted 08/11/22

THE TEAM YOU WILL BE JOINING

 

  • One of the world’s top providers of technologically leading solutions for the surface finishing of high-tech materials.
  • Their products are used in a wide range of industries where the highest precision is required.

 

WHAT THEY OFFER YOU

 

  • Opportunity for growth within the company
  • Exposure to Leaders on a Global scale
  • Opportunity to work in a competitive, highly organized, detail-oriented, creative, and outgoing environment

 

WHY THIS ROLE IS IMPORTANT

 

  • This role is primarily responsible for IT support and running projects / programs from design and implementation to production.
  • Installs, modifies, and makes repairs to computer hardware and software systems
  • Provides technical assistance and training to system users
  • Installs and / or assists employees in various setup of equipment
  • Loads software packages onto computer(s)
  • Responds to system inquiries / concerns and diagnoses problems
  • Instructs users in use of equipment, software, and manuals
  • Replaces defective or inadequate software packages

 

THE BACKGROUND THAT FITS

 

Required:

  • Bachelor’s degree, plus 2+ years’ related work experience preferred
  • Helpdesk support – first pass on all internal computer related issues (Windows / MS 365 and hardware)
  • Build & setup new computers & loaners
  • Coordination with external IT partners for 2nd level support
  • Office 365 Administration
  • SharePoint Administration
  • Mitel Administration (phones & programming)
  • Purchase of end user equipment (laptops, monitors, accessories, technology for US)
  • New software implementation & launches

 

Preferred:

  • Software contracts / negotiations & licensing
  • Technology Life Cycle Asset Management
  • Alarm & Badge System
  • Project Management- (server room maint., low voltage technology / AV techs)

 

WHERE THIS SITS

Monroe, NC – Hybrid Schedule (3 Days Onsite Per Week)

#LI-AD1

  • Employee Type: Direct Hire
  • Location: Monroe, North Carolina
  • Category: Information Technology
  • Date Posted: 08/11/22
Apply Today!
Apply Today!

Apply Today!

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