IT Service Desk Analyst in Charlotte, North Carolina
Posted 07/30/20

AccruePartners values our contract and consulting employees. We strive to provide comprehensive, quality and an affordable suite benefits. Our employees are eligible for Medical, Vision, Dental, Short Term Disability and 401K and other benefits. 

 

WHO OUR CLIENT IS:

  • Fortune 100 Financial Services Company
  • 100-year history of dedication to customer satisfaction, success and growth
  • Tremendous growth and new business strategy leading to the need for new talent
  • Significant investments in cutting-edge technology

WHY YOU SHOULD CONSIDER THIS OPPORTUNITY:

  • Culture: Excellent work environment that fosters collaboration
  • Growth: Ability to make an impact on the direction of the organization
  • Opportunity: Gain hands-on experience working with cutting-edge technology
  • Stability: Recent financial performance of the company has reported record profits

WHERE THE POSITION IS LOCATED:

  • Charlotte, NC

WHAT YOU WILL DO:

  • Assist with addressing IT break-fix tickets
  • Provide timely and professional responses to customers

THE BACKGROUND THAT FITS:

  • Strong analytic and quantitative thinking skills
  • Understanding of the organizations goals and objectives
  • Exceptional written and oral communication skills
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
  • Strong documentation skills
  • Ability to absorb and retain information quickly
  • Ability to present ideas in user-friendly language
  • Highly self-motivated and directed
  • Capable of multitasking in a high pace environment, effectively and efficiently
  • Exceptional customer service orientation
  • Ability to demonstrate client sensitivity
  • Experience working in a team-oriented, collaborative environment
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Knowledge of Microsoft Office including Outlook, Excel and Word
  • Familiarity with wireless devices and troubleshooting connection issues
  • Knowledge of PC hardware and terminology
  • Employee Type: Contract
  • Location: Charlotte, North Carolina
  • Date Posted: 07/30/20
Apply Today!
Apply Today!

Apply Today!

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