IT Service Delivery Analyst in Erwin, NY
Posted 03/10/23
THE TEAM YOU WILL BE JOINING:
- Fortune 500 manufacturing and technology organization with significant investment in R&D and Innovation
- Rich history with over 150 years of significant growth and innovation
- Expanding global footprint in North America, South America, Europe and Asia
- Industry leader within all 8 divisions and leader in each
- Known for growing talent internally and promoting internally
- Culture: Highly collaborative, teamwork-oriented environment
- Growth: Make an immediate impact in this high visibility role
- Opportunity: Ability to drive change within organization with a focus on process improvement
- Stability: Strong executive leadership team investing in its talent and elevating the global footprint
- Function as initial point of contact on day-to-day operational, process, and performance items.
- Proactively ensure service continuity and improvement
- Actively participate in major incident service restoration and problem management activities by leveraging technical knowledge of systems supported
- Actively participate in change management activities
- Coordinate activities between various teams as needed to facilitate the provision of the services and incident remediation
- 3+ years of previous technical experience
- VMware - ESXi, vCenter, vRealize Operations
- Windows Server 2008 - 2019 & RHEL/Oracle Linux
- Experience with troubleshooting and escalation
- Previous experience working in a diverse global environment
- Ability to work in a team and independently
Employee Type: Contract
Location: Erwin, NY
Category: Information Technology
Date Posted: 03/10/23
