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My Ideal Position
Accounting and Finance
Work With Accrue!
My Ideal Location
IT Service Delivery Analyst in Erwin, NY
THE TEAM YOU WILL BE JOINING:
Fortune 500 manufacturing and technology organization with significant investment in R&D and Innovation
Rich history with over 150 years of significant growth and innovation
Expanding global footprint in North America, South America, Europe and Asia
Industry leader within all 8 divisions and leader in each
Known for growing talent internally and promoting internally
WHAT THEY OFFER YOU:
Culture: Highly collaborative, teamwork-oriented environment
Growth: Make an immediate impact in this high visibility role
Opportunity: Ability to drive change within organization with a focus on process improvement
Stability: Strong executive leadership team investing in its talent and elevating the global footprint
WHAT YOU WILL DO:
Function as initial point of contact on day-to-day operational, process, and performance items.
Proactively ensure service continuity and improvement
Actively participate in major incident service restoration and problem management activities by leveraging technical knowledge of systems supported
Actively participate in change management activities
Coordinate activities between various teams as needed to facilitate the provision of the services and incident remediation
THE BACKGROUND THAT FITS:
3+ years of previous technical experience
VMware - ESXi, vCenter, vRealize Operations
Windows Server 2008 - 2019 & RHEL/Oracle Linux
Experience with troubleshooting and escalation
Previous experience working in a diverse global environment
Ability to work in a team and independently
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