Information Systems Analyst IV in New York, New York
Posted 10/20/21


  • Fortune 100 Financial Services Company
  • 100-year history of dedication to customer satisfaction, success and growth
  • Tremendous growth and new business strategy leading to the need for new talent
  • Significant investments in cutting-edge technology


  • Culture: Excellent work environment that fosters collaboration
  • Growth: Ability to make an impact on the direction of the organization
  • Opportunity: Gain hands-on experience working with cutting-edge technology
  • Stability: Recent financial performance of the company has reported record profits

The CyberArk Operations Information Security Ops Specialist’s primary function is to ensure applications and platforms within the TIAA environment adhere to security standards.  In the event an application or platform does not meet these standards, the analyst’s role is to devise a remediation plan to achieve security compliance.  This involves working with application/platform owners to apply security controls within the respective application.  Other duties include, but are not limited to, managing user access within CyberArk in queue format, educating end users regarding security protocols and properly securing their applications, analyzing trends to drive process reform, and write standard operating procedures for standard CyberArk integration use cases.  Candidates must be comfortable interfacing with senior executives, providing exceptional customer experience, and delivering value to the business.


  • Application Scoping
    • Any application seeking to on-board to CyberArk must go through scoping and it is the duty of the CyberArk operations analyst to complete this process. The process involves guiding the user through completing a questionnaire about their application, performing an account analysis, evaluating the questionnaire and account analysis, and then determining the use case the application will fall under for integration with CyberArk (for standard use cases only).
  • Processing CyberArk Tasks
    • CyberArk operations team members are expected to process CyberArk related tasks according to standard operating procedures. These tasks include, but may not be limited to, the following:

      Safe creation

      Safe access

      Vaulting of accounts

      Creating CyberArk objects for AIM integration

      Host whitelisting

      Application scoping and on-boarding

      CyberArk clean-up and remediation

      Privileged account lifecycle management

  • Processing CyberArk Incidents
    • CyberArk operations team members are expected to process CyberArk related incidents according to standard operating procedures. These incidents include troubleshooting, but may not be limited to, the following:

      CyberArk integration errors

      User access

  • Customer Interaction
    • CyberArk operations team members will be in contact with application teams on a regular basis. Team members are expected to communicate processes and answer questions clearly.

 Required Skills:

  • 1 or more years of work experience in an Identity and Access Management position
  • 4 or more years of work experience in an Information Technology position

Desired Skills:

  • Four year degree preferred
  • CyberArk Enterprise Password Vault, Application Identity Manager, and Conjur experience
  • Experience with ServiceNow, Sailpoint, and AWS
  • Scripting experience (Python, PowerShell, etc.)
  • Experience with log based troubleshooting using Splunk or a similar tool
  • Experience analyzing data and developing meaningful metrics
  • Knowledge in designing access models to secure a platform or application
  • Knowledge of implementing a privileged access model for a platform or application
  • Strong documentation and problem solving skills
  • Highly self-motivated, directed, and can work independently without supervision in a high-pressure environment
  • Exceptional leadership skills and interpersonal skills, with a focus on rapport-building, listening, and questioning skills
  • Experience working in and guiding a team-oriented and collaborative IT environment
  • Employee Type: Contract
  • Location: New York, New York
  • Category: Accounting and Finance
  • Date Posted: 10/20/21
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Apply Today!

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