Implementation Engineer in Charlotte, North Carolina
THE TEAM YOU WILL BE JOINING:
A fast-growing start-up transforming healthcare through the intelligent use of data.
More than 80 leading hospitals and care providers utilize their real-time predictive analytics to improve quality and reduce costs.
Ability to transform the clinical and financial efficiency of healthcare
WHAT THEY OFFER YOU:
Culture: Excellent work environment that fosters collaboration
Growth: Ability to make an impact on the direction of the organization
Opportunity: Gain hands-on experience working with cutting-edge technology
Stability: Recent financial performance of the company has reported record profits
WHERE THE POSITION IS LOCATED:
Charlotte, NC (Remote)
WHY THIS ROLE IS IMPORTANT:
Ability to provide technical expertise and hands-on implementation, testing, and support of technical infrastructure/environment.
Collaborative with customers, project managers, and other stakeholders to ensure optimal operations of product.
Align closely with the project managers in driving successful product installations and upgrades ensuring key milestones and customer service level agreements are met
Ability to install and configure software, implement data interfaces, perform data profiling, test and validate products relative to customer operations, and provide guidance on infrastructure requirements.
Provide ongoing customer support, documentation, and troubleshooting of production issues including occasional support outside of regular work schedule
Develop and execute SQL scripts for customer reports and data integrity scenarios; participate in QA of new product releases
THE BACKGROUND THAT FITS:
Bachelor’s degree in Computer Science, Engineering, or related field
3+ years of experience implementing, maintaining, and troubleshooting software applications
Experience with databases and ability to write and run moderately complex SQL queries using Microsoft SQL & PostgreSQL
Experience managing applications in Google Cloud Platform (GCP) or other cloud providers
Experience with EHR implementations such as Epic, Cerner, MediTech, or Allscripts
Experience with HL7 standards or web services data interfaces