HVAC Dispatcher in Durham, North Carolina
Posted 09/21/22

THE TEAM YOU WILL BE JOINING:

  • Home services company disrupting the skilled trades industry with leading customer excellence focus that has seen tremendous growth
  • Multi-state presence with more than 10 companies
  • Culture is an employee-oriented, high performance, innovating organization, emphasizing empowerment, quality, productivity, and high integrity standards

 

WHAT THEY OFFER YOU:

  • Leadership mindset focused on customer excellence and ensuring an entrepreneurial culture
  • Consistent growth - the company has tripled in size in 2021 with plans to double by end of 2022
  • Autonomy and trust to get the job done and a voice to raise up suggestions for improvement
  • Company benefits include Health, free Dental and Vision, 401k with company match, and more!
  • This position is bonus eligible

 

WHERE THIS SITS:

  • Field opportunity in Durham, NC

 

WHY THIS ROLE IS IMPORTANT:

  • The first point of contact for residential customers seeking HVAC solutions.
  • Supporting residents' concerns, you'll provide valued customers a cost-effective, customer-focused, and high-quality experience through empathy and urgency.
  • You'll prioritize and coordinate service technicians, routes, and customer data.
  • Maintaining effective communication with dispatch and management will be key.

 

THE BACKGROUND THAT FITS:

  • 2+ years of customer-focused experience
  • Excellent verbal and written communication skills
  • Comfortable working in a fast-paced office environment 
  • Demonstrated energy and enthusiasm
  • Organized and detailed

THE TEAM YOU WILL BE JOINING:

  • Home services company disrupting the skilled trades industry with leading customer excellence focus that has seen tremendous growth
  • Multi-state presence with more than 10 companies
  • Culture is an employee-oriented, high performance, innovating organization, emphasizing empowerment, quality, productivity, and high integrity standards

 

WHAT THEY OFFER YOU:

  • Leadership mindset focused on customer excellence and ensuring an entrepreneurial culture
  • Consistent growth - the company has tripled in size in 2021 with plans to double by end of 2022
  • Autonomy and trust to get the job done and a voice to raise up suggestions for improvement
  • Company benefits include Health, free Dental and Vision, 401k with company match, and more!
  • This position is bonus eligible

 

WHERE THIS SITS:

  • Field opportunity in Goldsboro, NC

 

WHY THIS ROLE IS IMPORTANT:

  • The first point of contact for residential customers seeking HVAC solutions.
  • Supporting residents' concerns, you'll provide valued customers a cost-effective, customer-focused, and high-quality experience through empathy and urgency.
  • You'll prioritize and coordinate service technicians, routes, and customer data.
  • Maintaining effective communication with dispatch and management will be key.

 

THE BACKGROUND THAT FITS:

  • 2+ years of customer-focused experience
  • Excellent verbal and written communication skills
  • Comfortable working in a fast-paced office environment 
  • Demonstrated energy and enthusiasm
  • Organized and detailed
  • Employee Type: Direct Hire
  • Location: Durham, North Carolina
  • Category: Corporate Support
  • Date Posted: 09/21/22
Apply Today!
Apply Today!

Apply Today!

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