WHY THIS ROLE IS IMPORTANT: 

• Oversees and maintains optimal function of the organizations internal HR information services systems. Assist in the review, testing and implementation of HRIS system upgrades or patches.
• Collaborates with executive leadership and HR staff to identify needed improvements and enhancements to existing information services and databases; recommends and implements solutions.
• Document process and results while providing technical support and guidance to HR employees; maintain HRIS system tables.
• Manages permissions, access, personalization, and similar system operations and settings for HR services users. Help maintain data integrity in systems by running queries and analyzing data.
• Write, maintain and support a variety of reports or queries utilizing appropriate reporting tools. Compiles or assists with acquisition of complex data reports, summaries, and logs requested by senior executives and HR staff.
• Leads/manages HR Analyst to ensure compliance and internal customer service is met.
• Provide support for HRIS including, but not limited to, researching and resolving HRIS problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements.
• Identify risk and recommend changes to processes/customer service improvements, innovative solutions, policy changes, which improve the delivery of HR services to the organization.
• Serve as a key liaison with third parties and other stakeholders (e.g. payroll).
• Develop project plans and monitor progress of HRIS initiatives. May provide overall project management for a given HR initiative and manage other resources.
• Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
• Maintain awareness of current trends in HRIS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge.
• Participate in user group meetings/conferences.

THE BACKGROUND THAT FITS: 

• Bachelor’s degree in computer science or related field or equivalent work experience. PHR/SPHR and and/or IT certification preferred. 
• Working knowledge of UltiPro and UKG platforms. 
• Minimum of 5 years of HRIS experience. Systems implementation experience is preferred. 
• Strong understanding of HR processes and data, including eligibility and enrollment rules, and benefit procedures in order to ensure correct implementation.
• Strong understanding of HRIS database design, structure, functions and processes, and experience with databases tools.
• Experience maintaining strict confidentiality of data and information.
• Strong planning and project management skills.
• Thorough knowledge of MS Excel, Word and PowerPoint.
• Experience with an HRIS such as ADP or Ultimate Software.
• Ability to communicate effectively and utilize interpersonal and organizational skills to effectively perform multiple tasks with constantly changing priorities.
• Track record of strong business partnership and cross functional collaboration within a dynamic, fast paced environment; a strategic leader who takes initiative and ownership.