Home Lending Operations Analyst in Jacksonville, Florida
Posted 09/30/20

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance.

THE TEAM YOU WILL BE JOINING:

  • Fortune 100 Financial Services Company
  • 100-year history of dedication to customer satisfaction, success and growth
  • Tremendous growth and new business strategy leading to the need for new talent
  • Significant investments in cutting-edge technology

WHAT THEY OFFER YOU:

  • Culture: Excellent work environment that fosters collaboration
  • Growth: Ability to make an impact on the direction of the organization
  • Opportunity: Gain hands-on experience working with cutting-edge technology
  • Stability: Recent financial performance of the company has reported record profits

 

WHERE THE POSITION IS LOCATED:

  • Jacksonville

 

WHY THIS ROLE IS IMPORTANT

  • This position accepts all incoming new loan submissions for the Division Operations Center (DOC), validates completeness and accuracy during initial receipt, and queues loan to designated team. Position is also responsible for entering timely and accurate system updates, assisting the LO in maintaining the client experience, and communicating with all parties concerned
  • Reviews all new incoming files to ensure minimum submission requirements are met. This involves verifying and analyzing all documents within the loan file and comparing them to a predefined list of required documents.
  • Conducts a quality control of the images contained in the loan files
  • Assigns loan file to appropriate individual or department
  • Communicates with LO or LOA to collect missing submission documents
  • Provides updates to management on any issues and/or trends
  • Performs at a level that meets or exceeds production capacity requirements
  • Position will be cross-trained to assist in other areas as volume dictates and is necessary
  • Orders third party services as needed
  • May be asked to assist with basic processing functions as needed

 

THE BACKGROUND THAT FITS

  • High school diploma required; college degree preferred
  • Mortgage experience desired but not required
  • One year of customer service experience preferred
  • Ability to analyze loan related documents to determine if meets submission requirements
  • Ability to work efficiently under time constraints and pressure in a fast paced, high volume work environment
  • Excellent customer service skills
  • Self-motivated with independent decision making ability
  • Proficient computer skills
  • Ability to communicate with all levels of management
  • Strong analytical, research, mathematical, and problem resolution skills
  • Strong verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Ability to work well in a team environment and able to work with minimal supervision
  • Must be flexible and able to change focus on a moments notice
  • Must have a sense of urgency
  • Employee Type: Contract
  • Location: Jacksonville, Florida
  • Category: Accounting and Finance
  • Date Posted: 09/30/20
Apply Today!
Apply Today!

Apply Today!

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