Director of Network Operations Center in Mooresville,
Posted 10/11/21

WHO OUR CLIENT IS:

  • A stable, privately held Telecom and Data Communications managed service provider serving clients in the retail, hospitality and motion picture industries.
  • Founded in 2005 and expanding rapidly, they offer customers a streamlined, single-source approach to managed services.
  • Operating 9 redundant data centers in the US, and over 400+ carrier agreements in all 50 states.  


WHY YOU SHOULD CONSIDER THIS OPPORTUNITY:

  • This position reports directly to the CIO and is responsible for managing service delivery across the company's customer portfolio.
  • Highly visible leadership role overseeing a 24/7/365 network operations center.
  • Manage and contribute to the a successful team: strong emphasis on coaching/mentoring and development of supervisory staff and employees. 
  • Excellent benefits and corporate culture. 

WHAT YOU WILL DO:

  • The NOC Director will lead a team of managers and supervisors responsible to maintain operations and coordinate all escalation efforts and communication. 
  • Responsible for the oversight and support of NOC managers, supervisors, and technicians, providing direction on workload priorities and technical assistance as required.
  • A highly technical, hands-on role expected to be 30% individual contributor and 70% leadership/supervisory.
  • Responsible for ensuring processes, escalation paths, and systems are enabled to quickly resolve network issues and events with a high sense of urgency and customer care.

 HOW YOU ARE QUALIFIED:

  • Bachelors degree in Computer Science, Information Technology, or related area or work experience 
  • 5-10 years of Network Operations Center leaderships and experience
  • 5-10 years of experience in Network Engineering and Analysis
  • Strong Implementation and Troubleshooting ability
  • Deep knowledge of networking and telecom technologies
  • CCNA certification 
  • Excellent communication and leadership skills
  • Ability to manage and multitask
#LI-AD1
  • Employee Type: Direct Hire
  • Location: Mooresville,
  • Category: Information Technology
  • Date Posted: 10/11/21
Apply Today!
Apply Today!

Apply Today!

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