A non-profit association that has been in business for more than 89 years serving the visually impaired locally and Nationwide.
A growing team with long lasting tenured employees dedicated to helping others.
WHY THIS ROLE IS IMPORTANT:
We are searching for a Director of IT to work in our Charlotte office.
Drive Information Technology processes, procedures and scope while providing pivotal Leadership for the future of Information Technology for the organization.
This important role will work as the leader of the IT (Information Technology) Department and carries broad responsibilities from partnering with Executive Leadership and Vendor Partners to provide highly secure ADA Accessible Documentation Service operations, Patient Management Systems for Vision Rehabilitation Services, Donor Management Systems and managing highly secure voice and data networks.
WHAT THEY OFFER YOU:
Team and mission-oriented work environment with investment in technology
High visibility and collaboration with senior executives
Opportunity to work through major projects impacting the organization
Charlotte, NC – Must go onsite.
Provide leadership and vision for the IT Department while supervising and mentoring a Software Developer(s), System Engineer(s), Production resources, Contractors and Vedors
Manage and provide technical support for voice services, including voice mail and PBX equipment and support for any SFTP communication and T1’s we maintain with business clients
Manage CD robots and process servers to ensure Audio CD production quality and turn-around times are met and/or exceeded
Oversee internal and client compliance programs, XDR, DLP, etc. for safety and stability of Agency desktops, laptops, servers and production equipment
Manage Application Software and Managed Service Partners
Bachelor’s degree preferred along with 5-8 years of previous Systems Analyst or System Administrator work
5+ years’ experience leading IT teams, with prior experience leading technology applications, development, network and infrastructure teams.
Experience leading IT infrastructure projects, implementation, and upgrades, while supporting existing technology
Excellent people management skills with the ability to coach and mentor other technology leaders
Demonstrated ability to leverage technology to advance business outcomes and build strategic relationships
Ability to roadmap and plan for the technology future of the company; including working cross functionally and with customers, vendors and partners to determine the best next steps for IT
Active Directory and Server 2012: 2 years (Preferred)
Network environments – firewalls, routers, switches: 2 years (Preferred)
Working with local PC/Server file & folder structure as well shares, and security rights: 8 years (Must Have)
Knowledge to support network servers, computers, peripherals, etc.: 8 years (Must Have)
Command Line, Scripting, PowerShell for file processing and encryption key management
Proficient with Microsoft Office Suite: 5 years (Must Have)
Working knowledge of Windows 8.1, Windows 10 Windows 11: 5 years (Must Have)
Ability to manage asset inventories / licensing and budget for the department