Director of Category Operations in Charlotte, North Carolina
Posted 07/20/22

THE TEAM YOU WILL BE JOINING:

  • High-Growth services company headquartered in Charlotte, NC.
  • Industry leading holding company with a global footprint and diverse portfolio of brands.
  • Geared for 300% growth in the coming years by way of acquisition.
  • Culture: High-Energy, entrepreneurial, and collaborative environment that is focused on growth.
  • Strategic leadership that is hands-on and highly visible.

WHAT THEY OFFER YOU:

  • Fully remote position
  • Opportunity to be a part of a growing organization during an exciting time in their business.
  • High visibility role supporting multiple aspects of the business with exposure to senior leadership.
  • Opportunity for career advancement and continual professional development.
  • Competitive salary, high bonus potential, and great benefits.

WHY THIS ROLE IS IMPORTANT:

The Director of Category Operations will be responsible for refining and executing the company's’ direct product sales strategy to its franchisees, corporate locations, and affiliated independent locations.
 

Responsibilities

  • Manage the company's e-commerce platform, currently supplying paint, associated products, and engine oil/oil-related products to over 1000 locations, including:
  • Pricing strategy and implementation
  • Customer experience improvement
  • Growth initiatives, including increasing share of wallet and new customer acquisition (i.e., converting existing and new franchisees from local/other suppliers to use of the company's e-commerce)
  • Coordinate with IT and e-commerce vendors to address technical issues or improvements with the e-commerce platform
  • Lead the Inventory Sales customer service team, responding to order issues and coordinating on immediate issues with the procurement team and vendors
  • Exploration and testing of additional product categories and potential new selling channels to increase the company's product revenue
  • Coordination with Procurement on product assortment, promotion, and product margin
  • Develop reporting and KPIs on sales, margin, and other relevant metrics to drive performance of the department

Qualifications:

  • Bachelor’s degree required, graduate degree in quantitative or commercially based discipline preferred.
  • 5 or more years of experience in category management, e-commerce, or other related field.
  • Strong analytical skills required.
  • Fluency in Microsoft Excel and PowerPoint required, technical experience with e-commerce platforms, large databases and ERPs preferred.
  • Experience building and managing a team preferred.
  • Business-savvy, creative approach to problem-solving.
  • Excellent written and verbal communication skills, strong interpersonal skills.
  • Ownership mentality, desire to learn, work independently and cross-functionally in a fast-paced environment.
  • Ability to identify and assess issues and provide sound recommendations consistent with good business practices.
  • A team player with excellent interpersonal skills.
  • Strong organizational and time management skills with the ability to work on multiple projects simultaneously.

 

 

  • Employee Type: Direct Hire
  • Location: Charlotte, North Carolina
  • Category: Corporate Support
  • Date Posted: 07/20/22
Apply Today!
Apply Today!

Apply Today!

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