Desktop Support Manager in Fort Mill, South Carolina
Posted 10/27/21


  • A stable, privately held company in the energy sector with various locations throughout the US.
  • One of the largest providers of Energy Solutions in the United States, with the senior management team fielding more than 150 years combined experience in the electric industry.
  • Our client provides engineering, construction and maintenance for distribution and transmission powerlines, substations, Engineering, Procurement and Construction (EPC) projects and renewable energy projects.


  • Opportunity to be a part of a highly visible, transformational IT initiative in the Desktop Support space.
  • Competitive base pay and benefit package.
  • A company culture that offers a family friendly environment and promotes internal growth.


  • Serve as the Manager of Desktop Support for IT for the enterprise. 
  • Responsible for building relationships with the business and be present and involved in operations.
  • Create a culture of processes and services to create predictable outcomes and optimize desktop support practice for maximum efficiency
  • Grow your team through leadership, mentoring, and leading by example.
  • Assist end users with moderate to complex, software and operating system issues. Configure and install new computeriOS hardware and software. Perform asset management including updates and reconciliation.
  • Will be the "voice" of IT on project delivery and channel needs of the site back to the corporate office. 


  • Bachelors degree in Computer Science, Information Technology, or related area or work experience 
  • Experience leading desktop support teams and optimizing processes and procedures.
  • Experience with Microsoft O365, SCCM, Windows 7 and Windows 10, and Active Directory
  • Experience troubleshooting and resolving hardware and software issues. 
  • Experience working with mobile devices (iOS tablets and phones), and hand-held scanners preferred. 
  • CompTIA A or other Microsoft certifications preferred.
  • Excellent communication skills - Soft skills very important.
  • Ability to work independently and take initiative.  Comfortable working in ambiguous environment.
  • Employee Type: Direct Hire
  • Location: Fort Mill, South Carolina
  • Category: Information Technology
  • Date Posted: 10/27/21
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