Desktop Support Analyst in West Palm Beach, Florida
WHO OUR CLIENT IS:
A stable, privately held company in the energy sector with various locations throughout the US.
One of the largest providers of Energy Solutions in the United States, with the senior management team fielding more than 150 years combined experience in the electric industry.
Our client provides engineering, construction and maintenance for distribution and transmission powerlines, substations, Engineering, Procurement and Construction (EPC) projects and renewable energy projects.
WHY YOU SHOULD CONSIDER THIS OPPORTUNITY:
Opportunity to be a part of a highly visible, transformational IT initiative.
Competitive base pay and benefit package.
A company culture that offers a family friendly environment and promotes internal growth.
WHAT YOU WILL DO:
Serve as the sole POC for IT within the facility you support. Responsible for building relationships with the business and be present and involved in operations.
Assist end users with moderate to complex, software and operating system issues. Configure and install new computeriOS hardware and software. Perform asset management including updates and reconciliation.
Will be the "voice" of IT on project delivery and channel needs of the site back to the corporate office.
Responsible for all Technology within the facility.
HOW YOU ARE QUALIFIED:
Bachelors degree in Computer Science, Information Technology, or related area or work experience
Experience with Microsoft O365, Intune, Windows 7 and Windows 10, and Active Directory
Experience troubleshooting and resolving hardware and software issues.
Experience with Executive Support
Experience working with mobile devices (iOS tablets and phones), and hand-held scanners preferred.
CompTIA A or other Microsoft certifications preferred.
Excellent communication skills - soft skills very important.
Experience with Executive/VIP support
Ability to work independently and take initiative. Comfortable working in ambiguous environment.