Deskside Support in Palmer, Pennsylvania
Posted 09/21/20

THE TEAM YOU WILL BE JOINING:

  • High-Growth Publicly traded organization with revenues over $19B; highly diversified with over 45,000 customers and 100+ locations in North America
  • Highly acquisitive company is one of the fastest growing in North America; more than 84,000 employees at 229 locations globally
  • Multi-billion dollar business model that embraces a fast-paced and innovative culture with heavy growth by way of acquisition

WHAT THE COMPANY OFFERS YOU:

  • Company offers upward mobility and promotion from within
  • Excellent benefits and team oriented work environment
  • Global company with an outstanding reputation and great tenure

WHERE THIS POSITION IS LOCATED:

  • Palmer, Pennsylvania

WHY THIS ROLE IS IMPORTANT:

  • All external warehouse must have qualified technical personnel, exclusively dedicated to the operation in order to cover warehouse's IT needs.
  • It must be guaranteed that during warehouse's working hours, one or more people from IT staff is on site to attend any possible incident, requirement or
  • necessity.

THE BACKGROUND THAT FITS:

  • Technical skills
  • Network administration knowledge
  • Network typologies, network equipment and infrastructure
  • Cabling, network ports installation, etc.
  • Knowledge of subnets, VPN, VLANs segmentation, routing, WiFis, APs, etc.
  • Basic network configuration and network management skills
  • How to connect to a switch, how to apply a configuration file in a switch, etc.
  • Routing and IP addressing
  • Firewall rules
  • Basic knowledge in network protocols/technologies as IPSec, MPLS, IPv4, TCP/UDP, DNS, DHCP,SSL, RDP, TTLS, etc
  • Hardware and software configuration skills
  • PCs, mobile devices, network printers, scanners, etc.
  • Windows 7, Windows 10, Windows mobile, android OS and other software configuration and support skills
  • Problem solving, repair skills and desktop and users support
  • Personal skills
  • Professional and commitment
  • Ability to adapt to new techs and changes
  • Open and curious about learning new things and procedures
  • Motivation, proactive, attention to detail and be very organized
  • Good English level and high communication skills - able to explain clearly which the problem is or a doubt of how to do something etc.
  • Methodical in order to follow up the standard procedures existing
  • Analytical skills, identifying the needs that the center may require
  • Availability for urgencies attendance or extra time just in case
  • Time management - able to accurately assess how long some tasks should take and then be able to stick to those timelines
  • Employee Type: Contract to Hire
  • Location: Palmer, Pennsylvania
  • Category: Information Technology
  • Date Posted: 09/21/20
Apply Today!
Apply Today!

Apply Today!

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