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My Ideal Position
Accounting and Finance
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My Ideal Location
District Of Columbia
Design Operations Specialist (UX) in Charlotte, North Carolina
THE TEAM YOU WILL BE JOINING:
Fortune 100 Financial Services Company
100-year history of dedication to customer satisfaction, success and growth
Tremendous growth and new business strategy leading to the need for new talent
Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
Culture: Excellent work environment that fosters collaboration
Growth: Ability to make an impact on the direction of the organization
Opportunity: Gain hands-on experience working with cutting-edge technology
Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
Investigates and interprets how users feel about a system, looking at items like ease of use, perception of the value of the system, utility, and efficiency in performing tasks.
Translates user needs and business requirements into features and functionality for digital experiences.
Approves process flows, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies.
Maintains proficiency in design tools and possesses highly specialized knowledge of a specific technology.
Recommends management the system scope and project objectives, as well as the role and function of each team member, to effectively coordinate the activities of the team.
Communicates the status of projects to clients and stakeholders.
Coaches, reviews, and delegates work to lower-level professionals.
THE BACKGROUND THAT FITS
5+ years of Design Ops/Project and or Program Mgmt, Creative Development experience
Knowledge and understanding of management and communications supporting process
Experience with vendor management and tools provisioning
Previous experience working with UX Design tools and comfortable interacting with JIRA, InVision, Figma, Sketch
Ability to create a playbook, process documentation development and governance supporting creative development and operations
Ability to manage various initiatives, projects aligned to CX journeys
Charlotte, North Carolina
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