Design Operations Specialist (UX) in Charlotte, North Carolina
Posted 05/11/23
THE TEAM YOU WILL BE JOINING:
THE BACKGROUND THAT FITS
Required Skills:
- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
- Investigates and interprets how users feel about a system, looking at items like ease of use, perception of the value of the system, utility, and efficiency in performing tasks.
- Translates user needs and business requirements into features and functionality for digital experiences.
- Approves process flows, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies.
- Maintains proficiency in design tools and possesses highly specialized knowledge of a specific technology.
- Recommends management the system scope and project objectives, as well as the role and function of each team member, to effectively coordinate the activities of the team.
- Communicates the status of projects to clients and stakeholders.
- Coaches, reviews, and delegates work to lower-level professionals.
THE BACKGROUND THAT FITS
Required Skills:
- 5+ years of Design Ops/Project and or Program Mgmt, Creative Development experience
- Knowledge and understanding of management and communications supporting process
- Experience with vendor management and tools provisioning
- Previous experience working with UX Design tools and comfortable interacting with JIRA, InVision, Figma, Sketch
- Ability to create a playbook, process documentation development and governance supporting creative development and operations
- Ability to manage various initiatives, projects aligned to CX journeys
Employee Type: Contract
Location: Charlotte, North Carolina
Category: Marketing
Date Posted: 05/11/23
