CWR-Tech II, Deskside Support in Fort Worth, TX
Posted 01/20/23
THE TEAM YOU WILL BE JOINING:
  • Largest Publicly traded logistics company in North America with 97,000 employees, 1,500 locations and over 50,000 customers in 30 countries
  • Portfolio includes less-than-truckload (LTL), freight brokerage, last mile, intermodal, drayage, and global forwarding services
  • Operating approximately 800 warehouses with 200 million square feet of space they are the second largest third-party contract logistics provider globally
  • Multi-billion-dollar business model that embraces a fast-paced and innovative culture with heavy growth by way of acquisition
 
WHAT THEY OFFER YOU:
  • Company offers upward mobility and promotion from within
  • Excellent benefits and team-oriented work environment
  • Global company with an outstanding reputation and great tenure
 WHY THIS ROLE IS IMPORTANT:
  • Troubleshoot and resolve Tier 2 and 3 escalated technical issues
  • Maintain and manage workload through computerized ITSM ticketing and tracking system
  • Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients and mobile devices
  • Use SCCM, PowerShell, Active Directory and other diagnostic and remediation utilities to identify, diagnose and correct issues
  • Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook
BACKGROUND THAT FITS:
  • 1+ years of experience supporting networked systems and telephony equipment
  • Proven experience installing, troubleshooting, and supporting corporate AV equipment, and building, deploying, and troubleshooting desktop computers in a corporate environment
  • A plus if you have associate degree, bachelor’s degree or vocational training in Computer Science or Management Information Systems 
  • 3 years of Mac OS experience preferred 
  • Employee Type: Contract
  • Location: Fort Worth, TX
  • Category: Information Technology
  • Date Posted: 01/20/23
Apply Today!
Apply Today!

Apply Today!

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