CWR-Tech II, Deskside Support in Fort Worth, TX
Posted 01/20/23
THE TEAM YOU WILL BE JOINING:
WHAT THEY OFFER YOU:
- Largest Publicly traded logistics company in North America with 97,000 employees, 1,500 locations and over 50,000 customers in 30 countries
- Portfolio includes less-than-truckload (LTL), freight brokerage, last mile, intermodal, drayage, and global forwarding services
- Operating approximately 800 warehouses with 200 million square feet of space they are the second largest third-party contract logistics provider globally
- Multi-billion-dollar business model that embraces a fast-paced and innovative culture with heavy growth by way of acquisition
WHAT THEY OFFER YOU:
- Company offers upward mobility and promotion from within
- Excellent benefits and team-oriented work environment
- Global company with an outstanding reputation and great tenure
- Troubleshoot and resolve Tier 2 and 3 escalated technical issues
- Maintain and manage workload through computerized ITSM ticketing and tracking system
- Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients and mobile devices
- Use SCCM, PowerShell, Active Directory and other diagnostic and remediation utilities to identify, diagnose and correct issues
- Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook
- 1+ years of experience supporting networked systems and telephony equipment
- Proven experience installing, troubleshooting, and supporting corporate AV equipment, and building, deploying, and troubleshooting desktop computers in a corporate environment
- A plus if you have associate degree, bachelor’s degree or vocational training in Computer Science or Management Information Systems
- 3 years of Mac OS experience preferred
Employee Type: Contract
Location: Fort Worth, TX
Category: Information Technology
Date Posted: 01/20/23
