Customer Service Representative in Stanley, North Carolina
Posted 02/22/23
THE TEAM YOU WILL BE JOINING:
WHAT THEY OFFER YOU:
WHERE THIS SITS:
WHY THIS ROLE IS IMPORTANT:
THE BACKGROUND THAT FITS:
- A global manufacturing solutions provider with over 30 offices and 5 plants across 3 continents
- Mission driven to create cleaner, safer work environments for millions of people across the globe.
- Industry disruptive solutions including IoT products
WHAT THEY OFFER YOU:
- Top down investment and commitment to growth of business using innovation and fostering strong customer relationships
- Strong culture of integrity and accountability
- Serve a wide variety of industries and clients including the Fortune 500!
- Growing organization with an emphasis on employee development and upward mobility
- Continuing education opportunities to develop technical skills and expertise.
WHERE THIS SITS:
- Charlotte, NC
WHY THIS ROLE IS IMPORTANT:
- This role provides front line support responding to and directing all inbound call and customer inquiries.
- Responsible for sending quotes to customers utilizing the CRM and price book.
- Assist with schedule maintenance for all field service technicians.
- Create and send customer invoices.
THE BACKGROUND THAT FITS:
- 3 to 5 years of customer service experience in a manufacturing environment
- Experience utilizing a CRM tool.
- Ability to multi-task
- Knowledge of quote development, invoice, and delivery process
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Employee Type: Direct Hire
Location: Stanley, North Carolina
Category: Corporate Support
Date Posted: 02/22/23
