Customer Service Representative in Concord, North Carolina
Posted 07/19/22

THE TEAM YOU WILL BE JOINING

  • Leading and innovative manufacturer of protective components that has been in business for over 20 years and is experiencing tremendous growth
  • Rapidly expanding capabilities and producing custom products for industrial, military, and professional sports
  • Creative leadership team that values new ideas and challenges the status quo

WHAT THEY OFFER YOU

  • Excellent opportunities for career growth and development
  • Highly visible position with the ability to make an impact and be valued as an employee for your contributions
  • Excellent benefits paid time off, paid holidays, 401k with employer match, tuition reimbursement, and bonus potential

WHY THIS ROLE IS IMPORTANT

  • Act as a Customer Service Representative by acting as a liaison between customers and the company’s internal teams to ensure customer satisfaction and coordinate initial order processing and subsequent delivery
  • Receive, and input orders in the system, create estimates, manage, and ensure prompt shipping and delivery to customers
  • Provide production department with work orders with complete and detailed work instructions, as well as any other pertinent information
  • Answer phones, create bulletins, and memos, and maintain office supplies inventory
  • Any other functions required by management

THE BACKGROUND THAT FITS

  • Excellent oral and written communication skills and ability to communicate with customers and team members in a timely, professional manner
  • Must have great attention to detail and the ability to convey product information and availability to customers
  • Intermediate MS Office skills, QuickBooks knowledge preferred but not required
  • Ability to work extended hours during 3-month busy season
  • Full Time in the office role

 

#LI-DA1
  • Employee Type: Direct Hire
  • Location: Concord, North Carolina
  • Category: Corporate Support
  • Date Posted: 07/19/22
Apply Today!
Apply Today!

Apply Today!

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