THE TEAM YOU WILL BE JOINING

• Leading and innovative manufacturer of protective components that has been in business for over 20 years and is experiencing tremendous growth
• Rapidly expanding capabilities and producing custom products for industrial, military, and professional sports
• Creative leadership team that values new ideas and challenges the status quo

WHAT THEY OFFER YOU

• Excellent opportunities for career growth and development
• Highly visible position with the ability to make an impact and be valued as an employee for your contributions
• Excellent benefits paid time off, paid holidays, 401k with employer match, tuition reimbursement, and bonus potential

WHY THIS ROLE IS IMPORTANT

• Act as a Customer Service Representative by acting as a liaison between customers and the company’s internal teams to ensure customer satisfaction and coordinate initial order processing and subsequent delivery
• Receive, and input orders in the system, create estimates, manage, and ensure prompt shipping and delivery to customers
• Provide production department with work orders with complete and detailed work instructions, as well as any other pertinent information
• Answer phones, create bulletins, and memos, and maintain office supplies inventory
• Any other functions required by management

THE BACKGROUND THAT FITS

• Excellent oral and written communication skills and ability to communicate with customers and team members in a timely, professional manner
• Must have great attention to detail and the ability to convey product information and availability to customers
• Intermediate MS Office skills, QuickBooks knowledge preferred but not required
• Ability to work extended hours during 3-month busy season