Customer Care Specialist in Charlotte, North Carolina
Posted 10/12/21

THE TEAM YOU WILL BE JOINING:

  • Growing, direct-to-consumer business in the sleep space
  • Charlotte-based, global company with offices in France and China
  • A company built on a foundation of expertise, innovation and exceptional leadership

 

WHAT THEY OFFER YOU:

  • Upward mobility and growth within the company
  • Established, stable office environment with an entrepreneurial, agile mindset
  • The chance to join an energetic team with an open and collaborative atmosphere
  • Hybrid office model

 

WHY THIS ROLE IS IMPORTANT:

  • Act as first point of contact for all customer engagement
  • Responsible for maintaining a high level of professionalism with clients and establishing a positive rapport with customers
  • Monitor customer reviews and responding with any feedback or assistant required
  • Provide support to team members on tasks including: projects, customer outreach programs and monthly reports

 

THE BACKGROUND THAT FITS:

  • Associates or Bachelor's Degree preferred
  • 1-3 years experience in an office setting i.e. comfortable answering phones and emails, working with team members and being professional
  • Energetic, positive and empathetic attitude towards customers and co-workers
  • Strong initiative; take responsibility for tasks and anticipate needs before being asked
  • Employee Type: Direct Hire
  • Location: Charlotte, North Carolina
  • Category: Corporate Support
  • Date Posted: 10/12/21
Apply Today!
Apply Today!

Apply Today!

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!