CONTRACT: Salesforce Administrator in Charlotte, North Carolina
Posted 08/09/21

CONTRACT OPPORTUNITY FOR A Salesforce Administrator in CHARLOTTE PAYING $37.30-54.26/HR . THIS IS A W-2 NON-EXEMPT POSITION.

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance.

THE TEAM YOU WILL BE JOINING:

  • Top 25 U.S. digital financial services company committed to developing award-winning technology and services.
  • Named one of the top three fastest-growing banking brands in the U.S. in 2020.
  • Offers a full suite of products including mortgage lending, personal lending, and a variety of deposit and other banking products (savings, money-market, and checking accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs)), self-directed and investment-advisory services, and capital for equity sponsors and middle-market companies.

WHAT THEY OFFER YOU:

  • Fast paced, highly collaborative, teamwork-oriented environment
  • Make an immediate impact in this high visibility role
  • Ability to drive change within the organization with a focus on advancement in technology and programs
  • Top-notch leadership committed to developing people
  • 100% remote until after October, then will transition to a hybrid schedule of 3-4 days on-site in the Charlotte office and 1-2 days remote 
  • 12+ month Contract Opportunity with solid pay and benefit eligibility - client has the option to offer a direct hire/FTE position 

WHY THIS ROLE IS IMPORTANT

  • Assist with new and reoccurring Salesforce projects, including Sales and Service Cloud users' experience enhancements, Salesforce Classic to Lightning migration, and support future salesforce / integration platform(s), as well as provide general salesforce administration and support.
  • Serve as an internal subject matter expert on all things Salesforce, including best practices, governance, upcoming features, functionality and systems, industry trends, latest practices, and emerging technologies 
  • Design and execute organizational and user control to data access within the Salesforce Platform. Including, but not limited to, execution of object, field and record level security. Expand and/or modify existing profile, Organization-wide defaults (OWD), role hierarchies, sharing rules, manual sharing, permission sets and multiple record types 
  • Evaluate existing processes, Process Automation (approval processes, process builder, flows and workflows) and reporting requirements to help determine the most effective and efficient model 
  • Partner with Product and Technical teams for solution alignment and product strategy to ensure that work completed aligns with product and technology north star.   
  • Evaluate and implement Sales Cloud users' needs and expansion of business segments. Including, but not limited to, Lead assignment rules, Lightning Path management, automation of Account and Opportunity teams, Salesforce Territory Management and Forecasting 
  • Establish and enforce data quality and deduplication efforts using validation rules, clean data practices and duplicate management tools 
  • Assist with the building of custom reports, dashboards, and data analysis  
  • Establish and lead the redesign of the Service Cloud utilization for the client engagement team. Including, but not limited to, the set-up and automation of case management, assignment and escalation rules, and multi-channel support 
  • Prepare for and support all Salesforce releases and ensure system uptime as per the SLA / Support, troubleshooting, administration, maintenance, release and patch management, modifications and enhancements 
  • Ensuring ability to interpret business requirements and able to estimate workload 
  • Participate in the design of data integrations to connect Salesforce with other systems / Support external data ETL  
  • Assisting in designing the data and solution architecture to support business processes and plans risk response strategy to be used in monitoring and controlling all identified risks through requirements process 

THE BACKGROUND THAT FITS 

REQUIRED QUALIFICATIONS

  • 3+ years of experience working as a Salesforce Systems Administrator
  • Bachelor's degree or equivalent work experience
  • Demonstrated expertise with Salesforce Lightning Flow / Flow, Process Builder, and Workflows
  • Demonstration of relevant business analysis and services skills
  • Ability to work independently in a fast-paced environment with tight deadlines
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
  • Expert experience defining business requirements, writing user stories, creating detailed functional designs and process documentation

DESIRED QUALIFICATIONS:

  • Examples of Desired Certifications:
    • Salesforce Administrator Certification (ADM 201)
    • Salesforce Platform App Builder Certification
    • Salesforce Sales Cloud Consultant Certification
    • Salesforce Service Cloud Consultant Certification
    • Salesforce CPQ Certification
  • Demonstrated enterprise level environment experience (100+ users per system, complex business processes involved multiple integrated systems)
  • Experience with Salesforce Classic and Salesforce Lightning
  • Expertise and capability in using Microsoft Azure DevOps
  • Experience with business analytics tools Microsoft PowerBi
  • Strong experience working with agile methodologies such Scrum or Scaled Agile Framework
  • Excellent knowledge of Salesforce products and ability to think outside of the box to develop solutions by using standard functionality preferred
  • Familiarity with Salesforce.com best practices, support mechanisms, procedures and limitations preferred

#LI-CC1

  • Employee Type: Contract
  • Location: Charlotte, North Carolina
  • Category: Information Technology
  • Date Posted: 08/09/21
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